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I am currently a TalkTalk user on their Plus package (unlimited downloads, up to 24MBPS) however I am considering changing as I am outside of contract and due to poor customer service. My exchange is Huyton (LHUY) and I am 2.8 km from the exchange. The LLU operators in my area are AOL, O2/Be, C&W, Sky/Easynet, TalkTalk (CPW), Tiscal and TiscaliTV according to Samknows (I also know that I can't receive Cable though there are other fairly close by who can.).
As it stands on its best days I have only ever received between 2.5 and 3 MBPS sustained from TalkTalk. Due to issues with customer service etc even if my current problem ever does get fixed (a problem which sees my download rate drop to as low 0.5 and which has made any sort of streaming or gaming unuseable as well as frequent time outs etc) simply due the poor service I'd received I would likely change.
My question is would any other providers in my area likely provide and speed gains at all over TalkTalk (realising of course that there will always be significant degradation with my distance to the exchange) and how does their customer service and throttling/traffic shaping compare to TalkTalk.
Thanks for you all your time and help in your replies.
As it stands on its best days I have only ever received between 2.5 and 3 MBPS sustained from TalkTalk. Due to issues with customer service etc even if my current problem ever does get fixed (a problem which sees my download rate drop to as low 0.5 and which has made any sort of streaming or gaming unuseable as well as frequent time outs etc) simply due the poor service I'd received I would likely change.
My question is would any other providers in my area likely provide and speed gains at all over TalkTalk (realising of course that there will always be significant degradation with my distance to the exchange) and how does their customer service and throttling/traffic shaping compare to TalkTalk.
Thanks for you all your time and help in your replies.























