Part 2
The plop thickens
Well joy of joy yet again i got to ring wanapoo at my expense on a national rate number just so i can cancel my account .....
After the normal, by now wait, i get through to a person and tell them i want to cancel my account. So now we have a nice conversation as to why ( after of course confirming who i am ) , Nice of them to let me pay while they try to talk me into their broadband , which I dont want as its capped. To which i have a silly conversation with a person telling my yes its capped but i can have my computer on all day the cap does not affect that....( Having played Doom3 to much lately i considered the shotgun , chainsaw or just beating them to pulp with my bare hands by now) After the silly conversation comes to a end . i end my anytime account and the person agree that come the 23 saturday my account finishes , ends , is no more , departs this world and shuffles of its mortal coil, ( yes i'm over doing it . I know but the best is yet to come. )
part Richard the third ( act 3)
Oh joy its 23rd of Oct and yes my account with wanapoo ends to day ...
I know lets be silly, lets be cynical , lets test it just to be sure and sleep safe at night lets test it as been cancelled. So eagerly with beating heart i try the connection . At this this point i feel like i'm on Who wants to be Millionaire, do i take the money or not, its a 50/50 question , should i ask the audience or try the connection . So i try the connection and ......
Please pause here , wait a while maybe go and make a cupper . Its worth it it will add to the suspense.......
Well you guessed it My connection still worked i was on the net on my Wanapoo account . You know the one that id agreed with them was ending , you know the one i pay for .............
So i typed the little national rate phone number in , i go through the push button menu , i get told my call is important to wanapoo and promptly a minute later get cut off .............oh the joy such wonderful customer service , i aint been teased this much since playing ship of doom on the old rubber keyboard Spectrum of my youth.
Well being as ive kicked arse in doom3 , doom2 , doom , farcry , Return to wolfenstien , prodject IGI etc ....I dont let a mear **** the customer about deter me, I Ring again .........
I get through , i speak to a person who asks me whom i spoke to on the 23rd do i have a name ..(pause for affect ) Nope i dont but yep they got the details there to end my account on the 23rd before i'm billed for another Month . And No my account as not been cancelled its still live .......The person the other end is very sorry that its not been ended and then talks to me at lenght as to sorting it out and they now ended it and Yes its silly conversation time about good old Broadband ( capped crap on wanapoo) .
Story so far, It seems i may of actually ended me account ..........
I feel i deserve a T-shirt or a Gold star or end of level Gurdian to kick around or at least someone to throttle ..........
Ps the person i last spoke to let slip, I was the 5th person to ring in with the same problem today the 23rd of oct 2004 .Nice to see Wanapoo treat customers equally.........
Ofcourse i'll just check my account for a bill on monday , just to be sure , just to be at ease , just to stay sane .........................not like i'm stuck in some nightmare game where you carnt get out .......where did i leave that Beaver Tooth Chainsaw ........
Night Night