stop moaning!! you pay for 2mb and also you agree to the T&C so no point in moaning!!, i have got 20mb cable, and it has worked brilliantly!! no capping wot so ever mind you i have got 3 gb limit during peak hours, i was capped for one day then i emailed them provin i havnt downloaded more then 3 gb so now no more cappin!! i use a software called DU Meter to monitor my bandwidth!! download speed is usually between 2.0 mb - 2.3 mb!!!
So you like being short changed then? Well that's your problem if you're so weak that you let companies steal from you. You're saying you pay for 20mb and you only get 2mb. Wow, what a great deal. Remind me to sell you some AIR; I've got a great deal for you, you'll just lap it up. :laugh:
But you talk about capping. I stressed I'm a new customer, and there is no way I could have gone over their limit ... furthermore, they claim they're UNLIMITED. So add false advertising to fraud and you've got a really worthy company.
I'll tell you something, yesterday my old ISP MYNOW UK broadband put fifty quid in my account as a goodwill payment, and not only that, but they've kept my email accounts open for me, and all because they had to reduce coverage and I lost my account with them through no fault of my own. I am flabbergasted at the integrity of MYNOW. They are the benchmark for all ISPs, but sadly this kind of generosity and customer service is too rare.
It is definitely lacking in Virginmedia's case.
Oh, and I don't believe that you got a reply from your email to Virgin. Not in a million years.
And according to your profile, you're not with Virgin, you're with FAST4...