jhughes
0
Been with Demon for about a year, paying £19.99 a month for the service, and have recently discovered that they are advertising the same service (on their webisite) to all new customers for just £17.99.
I've made numerous calls to their customer services, and have been fobbed with "we're currently sending out batches of letters to change the payment details to all our customers, you should receive one within the next few days". Of course no letter has arrived to either myself or any of the other Demon subscribers I know.
I know it's only £2 a month, but I think a company like Demon should reward their existing loyal customers with a discount before anyone else, and to be given fabricated stories about "batches of letters" is totally unacceptable.
I've made numerous calls to their customer services, and have been fobbed with "we're currently sending out batches of letters to change the payment details to all our customers, you should receive one within the next few days". Of course no letter has arrived to either myself or any of the other Demon subscribers I know.
I know it's only £2 a month, but I think a company like Demon should reward their existing loyal customers with a discount before anyone else, and to be given fabricated stories about "batches of letters" is totally unacceptable.























