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Does a symmetrical up/down speed mean better quality streaming?

Not quite. Even if your line syncs at the maximum speed (79999 Kbps), you are never going to get 80 Mbps throughput.

(79999/1024) x ~96% (various overheads) = 75 Mbps / 8 = 9.4 MBps (roughly). I've never seen downloads exceed 8.5-8.8 MBps. Speedtests top out at around 74 Mbps.
I'm glad we agree that an 80 Mb/s line will run at speeds significantly faster than 64 Mb/s :)
 
Having read the thread I wouldn't necessarily put this into the mis-selling category but in the "misunderstood the key selling point" one. Symmetrical speeds can have a massive impact on streaming but not the streaming the sales rep thought this applies to but gaming streaming. And by gaming streaming I don't mean games you play being streamed from a cloud server but games you stream live up to livestreaming gaming services like Twitch. Of course this is a very niche user base so probably not something sales reps should be boasting like is something most users need.

So there you go, there could ne no malice here, just plain ignorance (innocent until proven guilty?). And without knowing for sure the sales rep may have been misdirected by their own sales material so I wouldn't blame the sales rep unless you know for sure they are trying to bluff you. Next time just educate them...
 
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