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DSLChecker status amber

TheMatt

Casual Member
#1
Hi

So today after months of checking, GFast has appeared on my line however with a status of Amber (whereas other products like FTTPoD have a status of available). openreach's fibre checker (not the DSL checker) says I can order ultrafast.

So anyone know what status of Amber means?

And it's saying I have a chance of getting 180mbit clean. But they don't offer that speed so I guess im going to have to take the lower tier 150mbit one ??
 

Mark.J

Administrator
Staff member
ISPreview Team
#2
In simple terms a status of "Amber" means there may be some uncertainty about the service's availability to your line. There is some debate about whether this reflects either available capacity or an issue with estimated line speed. Certainly I've seen a couple of ISPs give conflicting advice on it.

But since I've seen different lines on the same G.fast pod reporting a different status then for now I'm leaning more toward it being a question mark over your line performance.

If on the BT Wholesale broadband checker it shows Amber and one of the downstream estimates is below or very near to the 100Mbps G.fast fault threshold (e.g. Range B Impacted) then that's probably the reason. Some ISPs may reject your order as a result, so it's best to check first.
 

TheMatt

Casual Member
#3
Hi Mark. Thanks! the lowest speed it shows in the impacted column is 154mbit. Here are my results (yes my phone num really does start 012345)


Next to choose an ISP...
 

TheMatt

Casual Member
#5
ah right thanks well if my VDSL is any measure to go by, I get 78mbit so pretty close to the clean figures only one way to find out I suppose.
 

Mark.J

Administrator
Staff member
ISPreview Team
#6
VDSL2 comes from a DSLAM FTTC cabinet, while G.fast comes from the PCP cabinet. The cabinets are usually fairly close to each other but of course G.fast is very sensitive to distance, so you can't really use VDSL performance as a guide.
 

Kits

Super Moderator
Staff member
ISPreview Team
#7
I had G.fast shown as on my line but in amber state I can no longer see G.fast showing for me amber means you could be below the speed that BT have put as 100Mbps fault threshold so if it shows as below 100Mbps then you cannot get G.fast. I have had talks with BT over this on my line, the distance from the cabinet is crap for this product.
 

TheMatt

Casual Member
#8
placed an order with EE they also had a minimal service guarantee of 86.5Mbit so we will see what happens I guess.
 
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