actually i've been offline since 21st March
here is the skinny.
back in Jan I requested a mac code by email. I recieved one back at that time which had a dead link. The only other comunication I've had with e7even are I persuably the usual 'technical difficulties' and 'migrating servers' ect.
on apr 10th I sent another one in regardes to my offered refund amnesty(dated apr 13th) which seemed to get a response......
Dear Customer,
Thank you for your email, a ticket has been created for this and will be
responded to shortly, to update your ticket please reply to this email with
the update and it will be automatically added to your original query, due to
the large number of duplicate emails that we receive, if a new email is sent
in, it will create a new ticket which will automatically delete your original
and will start back at the bottom of the queue.
An operator has been assigned your ticket and will respond as soon as
possible. We aim to respond to your ticket within 24 hours, however during
busy periods this may take sometime longer, we apologise in advance for this
potential delay.
Kind regards
E7even Customer Services
____________________________
thats the last I've heard. I have a ticket number(whatever that is) and a threat that if I hassle them it'll take longer to get what I believe is a simple mac code.

cheers Kit, I'll see about that email.