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EE 1.6 Gbps tier

roomitchell

Member
I have just had EE's 1.6 Gbps service installed.

Having done speed tests with a high performance PC ethernet connected directly in to the ONT and connecting using PPPoE; I cannot get any faster speeds than 750 Mbps, so less than half of the expected 1,600 Mbps. I would get around 910 Mbps doing this test on a previous Zen 900 Mbps service.

My question is, EE have also connected their router to the ONT with a Cat5e cable. Does anyone know if this would operate at 1,000 Mbps or 2,500 Mbps? i.e. or should there be a Cat6 cable between the ONT and router?
 
I have just had EE's 1.6 Gbps service installed.

Having done speed tests with a high performance PC ethernet connected directly in to the ONT and connecting using PPPoE; I cannot get any faster speeds than 750 Mbps, so less than half of the expected 1,600 Mbps. I would get around 910 Mbps doing this test on a previous Zen 900 Mbps service.

My question is, EE have also connected their router to the ONT with a Cat5e cable. Does anyone know if this would operate at 1,000 Mbps or 2,500 Mbps? i.e. or should there be a Cat6 cable between the ONT and router?
A good 5e cable can easily do 2.5gbps and even 10Gbps on short lenghts. You can try to replace it, just in case, but it feels like the problem is elsewhere.
 
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What ONT did they change out to?
Have you been able to test 2.5Gb between your PC and a similar specified device or loop back?
The ONT should bring the PC NIC up but you would need to check on the OS
 

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What ONT did they change out to?
Have you been able to test 2.5Gb between your PC and a similar specified device or loop back?
The ONT should bring the PC NIC up but you would need to check on the OS
Its a NOKIA G-010G-T.

Exchange problem fixed, impressively quickly.

Just did a test with the EE supplied Cat5e cable from the ONT in to my patch panel, then 30 metres through my house on Cat5e to an RJ45 socket. Getting solid 1,600 Mbps plus speeds now.
 

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Having a nightmare with this upgrade.

The OR engineer has been and gone since Friday morning and nothing is working. He fitted the new ONT, declared it to be working and left.

It's not working....he left his phone number, but is now blaming the EE Hub cable going to the ONT.

I am now without Internet, as I guess the previous ONT has been de-registered from the PON.

Obviously, I'm not happy...
 
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I realised this now would be an option if I type my address in the EE website... But somehow, the openreach page and the BT broadband checker tool both show 1 gig as maximum
 
I realised this now would be an option if I type my address in the EE website... But somehow, the openreach page and the BT broadband checker tool both show 1 gig as maximum
I have it but the OR wholesale says it's not available at my address.

I think it's a limitation or the wholesale checker.
 
Is there any way to upgrade to newest router and 1,6 Gbps on EE legacy as they call it. When logging to my account no option available and they claim I won't be able to upgrade it till my contract runs out..
 
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The Openreach checker does show 1800mbps since April 1st 2024. Some ISPs, just need to take it on.
 

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My question is, EE have also connected their router to the ONT with a Cat5e cable. Does anyone know if this would operate at 1,000 Mbps or 2,500 Mbps? i.e. or should there be a Cat6 cable between the ONT and router?
Cat5e is qualified for 2.5Gbps at 100m. Cat6 for 5Gbps at 100m (or 10Gbps at 55m). Cat6A for 10Gbps at 100m.

But over a one or two metre length between ONT and router, anything better than damp string will work fine.
 
Haha that's so odd that they wouldn't update the wholesale checker
Not odd at all.

For ages, properties were showing 330/50 for FTTPoD on the BTW checker, when 1000/220 was available everywhere. It's because the database is per property, and only gets updated when the database record is touched for some other reason.

When FTTP is being rolled out in an area, it's common to see this change to 1000/220 a few days before WBC FTTP is available to order.
 
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It's pretty much just gaming motherboards where it's ubiquitous. Some workstation-class prebuilt PCs will have 2.5Gb NICs as options, Macs have the option, that's about it.
 
How many laptops these days come with an Ethernet port at all?

However, USB-3 / USB-C to ethernet adapters that do 2.5G or 10G are not hard to come by.

My Mac doesn’t have an Ethernet port but I picked up a decent USB-C adaptor from Amazon by Anker for £25 or so.
 
I have it but the OR wholesale says it's not available at my address.

I think it's a limitation or the wholesale checker.
Openreach's systems don't provide any speed information regarding FTTP, only that you can get it. In this instance, it will be that the 1000Mbps speed is purely a field in BTW's checker and that they need to update it.
 
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