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EE 2021 router

Ai_

Member
Hello all

Hope someone may be able to please help.

I have the EE 5G 2021 router on an unlimited package.

On 4G or 5G the speeds are atrocious. Around 50 down variable and 5 or 7 up. In the settings it say Band 3.

On my handset I can get 94 - 100 down and 12 - 15 up (has been faster too).

I have tried it in different spots but no improvement.

Any suggestions will be really appreciated.

Thank you.
 
Has it been confirmed the same mast is being compared?

In my area, there's one fast and one slow mast for EE.
 
Hello all

Hope someone may be able to please help.

I have the EE 5G 2021 router on an unlimited package.

On 4G or 5G the speeds are atrocious. Around 50 down variable and 5 or 7 up. In the settings it say Band 3.

On my handset I can get 94 - 100 down and 12 - 15 up (has been faster too).

I have tried it in different spots but no improvement.

Any suggestions will be really appreciated.

Thank you.
what's your EE Signal info like, login to Admin and head over to the Status / Internet Page, look at the Signal RSRP and what Bands you are using this will also give an idea of your 4G / 5G Status.
 
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Has it been confirmed the same mast is being compared?

In my area, there's one fast and one slow mast for EE.
Sorry I do not know. I tried looking on a website which shows where the masts are but I could not figure it out. EE say that there is no or weak 5G here. I have 3 bars for 5G on my telephone.
 
Thanks:

Connection status:
Connected
Disconnect


Network name:
EE
Network type:
5G
RSRP:
-94 dBm
RSSI:
-86 dBm
Band:
B7+B3+B7+B3
Cell ID:
[removed]
Your 4G Signal is reasonable but could be a lot better, your Router is not connected to 5G

The 4G Mast your are connected to appears to be Essington House, Sladefield Road, B8 2SU, your Router is indicating your are on the Masts Sector 8 which appear to be to the West of you?, does the Mast location compared to your location sound about right?

When moving the Router around different locations of your Home, Reboot the router each time and wait around 5 mins before doing any tests, make a Screenshot of each location like you have done above so you can record and compare the Connection Info.

What Phone (model) do you have?
 
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