Patricia1066
Regular Member
I want to port a number to the EE sim and to transfer the plastic sim to an esim in an iphone. Does it matter in which order I do this?
Doesn't really matter, but I'd do the port first.I want to port a number to the EE sim and to transfer the plastic sim to an esim in an iphone. Does it matter in which order I do this?
Nah only if you have a special needs requirement, everything is call these days unfortunately… one of the things I like about virgin media is that I can deal with them over WhatsApp.Is it not possible to speak to a human at EE on live chat now?
does help they're onshore, online chat used to be outsourced to Capita or their ilk but I think they were dropped in favour of having more call agents in some of the newer buildingsNah only if you have a special needs requirement, everything is call these days unfortunately… one of the things I like about virgin media is that I can deal with them over WhatsApp.
That’s said, I fine EE phone support probably the best support of any network operator.
I’ll ring them then. I agree, their support is usually very good.Nah only if you have a special needs requirement, everything is call these days unfortunately… one of the things I like about virgin media is that I can deal with them over WhatsApp.
That’s said, I fine EE phone support probably the best support of any network operator.
Virgin tech support is easy to access, and agents are able to arrange engineers to visit once they go through their help script. Just bear with them if you have already done those checks.I’ll ring them then. I agree, their support is usually very good.
Not had to speak to Virgin yet *touch wood* but I have seen all of the horror stories.
That’s a very good deal.As I managed to get the EU roaming on my SIM, I've moved my EE SIM to my primary SIM, EE were helpful and allowed me to move from the 5GB to 20GB SIM for £10 under the same terms and with the double data means it's 40GB for £10, on 30 day contract term... for EE i think that's a pretty good deal! Hence the reason it is now my main SIM.
That's a bit crapThat’s a very good deal.
They wouldn’t play ball with me. Even went through to retentions.
EU Roaming.That's a bit crap... what did you try to get which they wouldn't do?
I think this all comes down to how knowledgeable the person is about the 'Roam EU' add-on and the willingness to do it in the first place, the person i got was really nice, I explained the situation and it did take her 3 or 4 attempts as stuff kept on blocking her, but she got it done in the end.EU Roaming.
Just kept saying it is not possible and I would need to move to a more expensive contract.
It seems it’s retentions that generally add it and not the normal support staff.I think this all comes down to how knowledgeable the person is about the 'Roam EU' add-on and the willingness to do it in the first place, the person i got was really nice, I explained the situation and it did take her 3 or 4 attempts as stuff kept on blocking her, but she got it done in the end.
I also think, once a note has been made on your account that you've rung up about something and the next person reads you've already called about it, it makes it extra hard to get it implemented![]()
I think this all comes down to how knowledgeable the person is about the 'Roam EU' add-on and the willingness to do it in the first place, the person i got was really nice, I explained the situation and it did take her 3 or 4 attempts as stuff kept on blocking her, but she got it done in the end.
I also think, once a note has been made on your account that you've rung up about something and the next person reads you've already called about it, it makes it extra hard to get it implemented![]()
Yeah but certainly nothing to complain about for sureWhen I negociated for my other half, the person had a problem with it too. System kept blocking them from adding it on then in the end they added on the global roaming which I think they did in error.
Wow, still only the low price of £48 for unlimited data on Three (unless they actually dropped it from £60)RWG | Mobile Network and Service Provider
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Who knows, you have to remember to apply JUNE20 at checkout.Wow, still only the low price of £48 for unlimited data on Three (unless they actually dropped it from £60)
£36 if you don't care about roaming, still super cheap right??