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EE PAC trick for 3-way-calling?

NJackooo

ULTIMATE Member
I recenly got one of the Plusnet deals, double data and roaming included.

Reckon it'll be a bit fishy or they'll even call me if I request a PAC code? what with the number only being a few days old?

If they do I'm hoping they'd consider enabling merge/3-way-calling. I know managers can.

Anyone tried this?
 
Reckon it'll be a bit fishy or they'll even call me if I request a PAC code?
If you're outside of your cooling off period and request a PAC your number will be added to the retentions call list about 99% of the time. However what they can actually do for you once on the phone may be limited if your account isn't yet eligible for upgrade.
 
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So Bubbles is right in the sense the advisers don't have the option.
It is possible though cuz they're all saying it was taken away in 2016 and I had it myself in 2021 when moaning I had it previously.

Guess the only option left is to wait 14 days and see if retentions can do it.
Texting PAC to 150 at the moment prompts me to port in lol.
 
So Bubbles is right in the sense the advisers don't have the option.
It is possible though cuz they're all saying it was taken away in 2016 and I had it myself in 2021 when moaning I had it previously.

Guess the only option left is to wait 14 days and see if retentions can do it.
Texting PAC to 150 at the moment prompts me to port in lol.
It’s 65075 you text PAC to
 
I think you'd be hard pressed to get it tbh, but if you do, lovely.
 
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I think I'll just get one of the £1 Lebara deals and use that for 3 way calls if ever I need them lol
 
If you're outside of your cooling off period and request a PAC your number will be added to the retentions call list about 99% of the time. However what they can actually do for you once on the phone may be limited if your account isn't yet eligible for upgrade.
5y customer requested 3 PAC codes no call

Told the family members that were using the numbers to be on lookout for a call from them offering a good deal, some random Indian called and tricked an older family member into giving over a password reset code to takeover MyEE instead
 
5y customer requested 3 PAC codes no call

Told the family members that were using the numbers to be on lookout for a call from them offering a good deal, some random Indian called and tricked an older family member into giving over a password reset code to takeover MyEE instead
I actually tried to stay with EE in the end. Retentions called once and I missed it.

Couldn’t get a deal out of normal customer services.
 
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5y customer requested 3 PAC codes no call

Told the family members that were using the numbers to be on lookout for a call from them offering a good deal, some random Indian called and tricked an older family member into giving over a password reset code to takeover MyEE instead
Just curious - how are you supposed to tell that the person calling really is from EE and isn’t someone trying to scam you coincidentally after you have requested PAC (I mean you can’t really trust Caller ID nowadays because they have ways of spoofing that now)?
 
Just curious - how are you supposed to tell that the person calling really is from EE and isn’t someone trying to scam you coincidentally after you have requested PAC (I mean you can’t really trust Caller ID nowadays because they have ways of spoofing that now)?
Because the code they sent was a password reset email, and (no offence but) the accent since EE use UK based customer support, but not just that the call centre background noise generally sounds totally different
 
Because the code they sent was a password reset email, and (no offence but) the accent since EE use UK based customer support, but not just that the call centre background noise generally sounds totally different
Just reminded myself as well that on some networks like O2 (not sure if this is the case for EE specifically) they have some kind of warning before login codes which doesn’t show up if it’s a legitimate code sent to change something on the account.
 
Just reminded myself as well that on some networks like O2 (not sure if this is the case for EE specifically) they have some kind of warning before login codes which doesn’t show up if it’s a legitimate code sent to change something on the account.

O2’s message:
*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking for a code, please end the call because they DO NOT work for O2. If you suspect fraud, call us on 202 so we can protect your account.

EE
Your PIN is XXXXXX. We will never call you to ask for it on the phone. Didn't ask us for a PIN? Please call us ASAP on 150.
 
O2’s message:
*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking for a code, please end the call because they DO NOT work for O2. If you suspect fraud, call us on 202 so we can protect your account.

EE
Your PIN is XXXXXX. We will never call you to ask for it on the phone. Didn't ask us for a PIN? Please call us ASAP on 150.
And, ironically, both staff at O2 and EE do ask for these codes.

I was on the phone to O2 this morning to fix my broken port, and they needed me to read off the OTP to them.

Likewise, at the EE store, they needed my friend's OTP to process an upgrade. At least with EE, they don't seem to ever ask for it over the phone...
 
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And, ironically, both staff at O2 and EE do ask for these codes.

I was on the phone to O2 this morning to fix my broken port, and they needed me to read off the OTP to them.

Likewise, at the EE store, they needed my friend's OTP to process an upgrade. At least with EE, they don't seem to ever ask for it over the phone...
It's possible there's a distinction between an incoming call with "If someone's calling you" and "We will never call you" versus an outgoing call where you contact the service provider on a number verified from three different sources.
 
And, ironically, both staff at O2 and EE do ask for these codes.

I was on the phone to O2 this morning to fix my broken port, and they needed me to read off the OTP to them.

Likewise, at the EE store, they needed my friend's OTP to process an upgrade. At least with EE, they don't seem to ever ask for it over the phone...
Do the OTPs they ask for show that message?

Here’s an example of an OTP I got while speaking to EE
PIN:123456 Please provide this pin to the advisor you are speaking to in EE. Never give this pin to any other person calling you. If you aren't currently discussing your account with EE, please contact us now on 150 from your mobile.
And the ones from MyEE come from the contact name MyEE:
Your PIN is 123456. We will never call you to ask for it on the phone. Didn't ask us for a PIN? Please call us ASAP on 150.
 
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