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EFH Broadband system failure

Did anyone manage to extract a refund from EFH Broadband for the recent system failure?

Which ISPs play fair and give you compensation when they fail to provide the service you paid for?
 
Refunds are hit and miss with ISP's, not least because such services can suffer stability problems by nature of what they are and as a result it's usually difficult to gain compensation unless it's offered. How long was your outage?
 
I'm with EFH and I think they are brilliant and the outage wasnt long, these things happen, its not a guaranteed service and to be fair its cheap enough - im not sure they would be around if they had to give compensation every time there was a blip. How long you been with EFH?
 
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these kinda one posters always leave a bad taste in my mouth
 
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