dinsdale
0
Over the last week or so I've been helping a friend with webpage design suggestions.
Any email I send is rejected by relay.plus.net as spam or containing a virus. Plain text emails work normally, as before. A temporary solution was to resend these messages with links via gmail which always works fine but it's a nuisance. I prefer not to contact Plusnet's tech support with non-urgent problems as in the past I'm usually told that I'm the only one with the issue; such problems have an apparent self-healing property.
I waited a week this time and was given the advice that I should stop trying to send emails with hypertext links for a few days to improve my 'reputation' . I'm sending maybe 4 or 5 of these at most on any one day and all to one recipient so hardly a typical spammer.
For several days my own spam catcher program Mailwasher Pro was frequently unable to check for new mail on Plusnet's POP server and I now find that incoming emails with hypertext links are being rejected too. A partial refund for the unacceptably poor email service (not to mention the appalling tech support response) is not possible because it's free.
Any email I send is rejected by relay.plus.net as spam or containing a virus. Plain text emails work normally, as before. A temporary solution was to resend these messages with links via gmail which always works fine but it's a nuisance. I prefer not to contact Plusnet's tech support with non-urgent problems as in the past I'm usually told that I'm the only one with the issue; such problems have an apparent self-healing property.
I waited a week this time and was given the advice that I should stop trying to send emails with hypertext links for a few days to improve my 'reputation' . I'm sending maybe 4 or 5 of these at most on any one day and all to one recipient so hardly a typical spammer.
For several days my own spam catcher program Mailwasher Pro was frequently unable to check for new mail on Plusnet's POP server and I now find that incoming emails with hypertext links are being rejected too. A partial refund for the unacceptably poor email service (not to mention the appalling tech support response) is not possible because it's free.