stackdell
ULTIMATE Member
If you joined CF in December then will be subject to IPv4 carrier grade NAT. Your WAN IP on ASUS router will be something like 100.x.x.x and different to what https://ipinfo.io says.
Hmm, my WAN IP on my router is the same as the one that thinkbroadband and that website suggested...can't see anything starting with 100....If you joined CF in December then will be subject to IPv4 carrier grade NAT. Your WAN IP on ASUS router will be something like 100.x.x.x and different to what https://ipinfo.io says.
I wonder if CF support switched you after all the issues you had, very bizarre. Did they mention anything on this topic?Hmm, my WAN IP on my router is the same as the one that thinkbroadband and that website suggested...can't see anything starting with 100....
Absolutely not, had one email response in the six weeks I've been trying to contact them and it was generic to ask me if I was still getting issues after I rebooted the router etc. Pathetic levels of service so far to be honest, highly disappointed. Fortunately you guys have been unbelievable help so far...I will try to suffer however long on hold tomorrow to see if I can actually speak to someone, I gather from here they are at least semi helpful when you do get though!I wonder if CF support switched you after all the issues you had, very bizarre. Did they mention anything on this topic?
Thank you. I will keep you all regaled! Again, really do appreciate the help!Sorry to hear your CF customer experience has been so poor. Armed with the stats from thinkbroadband and a 147.x.x.x IPv4 dynamic IP there does look like an underlying issue that needs further investigation.
Keep trying and complain when you do manage to reach them and get additional free months service.
To be fair since he reset the MAC address issue I've anecdotally found it better, but my wife struggled with Zoom calls on Friday while we were both wfh. The thinkbroadband test was a bit better but still some issues over the last 24 hours as you can see...Some progress but will take time to pass through 1st line support to an engineer visit. Hopefully armed with the thinkbroadband quality monitoring and video calls dropping it will get resolved soon. Since moving to CF my old FTTC disconnection woes are a thing of the past and it’s been solid. During the cold & wet winter months copper was too unreliable.
Even a small spike like the ones on my image would cause an alert?My wife uses Zoom, Google, Blue daily. I use Teams two times a week and never see any disconnects. We are both over wired ethernet. As I use pfsense I setup a gateway group between my CF and VM connections. This means I have active monitoring setup based on packet loss and as soon as CF shows packet loss it will swich the default gateway to be VM. It also sends me an alert to my phone. Over the last 2 months I had only 1 alert on CF on 12 Jan 4:09am and it only last 1 minute so it's likely that it was a network update on CF's side. The VM connection is a lot more unreliable.
I see you are posting results from your computer rather than the router speed tests.That's indeed better but a couple of problems. If you are in London 8ms is way too high as a ping time, see below for mine tends to be 0-2ms. And your upload should be around the same as upload, ~940mb which is the max possible once you consider the ethernet and TCP/IP overhead.
https://www.speedtest.net/result/d/617835095.png
600down/700up over wifi is extremely good, assuming it's wifi 6. You are unlikely to be able to improve much on that unless you get a wifi 7 setup. And in any case most of your wifi devices won't be able to use that much speed so it's best to focus on stability and latency after achieving few hundred megabits in speed.
Yes the key for stable and rock solid wifi mesh is to move to wired backhaul. You will reduce in half the amount of traffic that will go via wireless making what's left using wifi much more reliable.
Indeed you need decent hardware to max a 1Gb connection. SSD is irrelevant in a speed test. It's all about CPU, memory, your network card and it's drivers. Anything USB will struggle to max 1Gb unless it's a 2.5Gb/10Gb adapter connected to a type C port that can handle those speeds. But that didn't exist 10 years ago so USB for you means slow. Finally "10yr old workstation" doesn't really say much. A top of the line 10yr old workstation should be able to max 1Gb connection but I am guessing that's not what you bought 10 years ago. So age doesn't really give much in computer hardware. You really need to know the specs to understand what you have.I see you are posting results from your computer rather than the router speed tests.
Is there a reason for that?
My router can report >900Mb upload speeds and <1ms pings, but my computer cannot. It also gets >920Mb d/l, but u/l and ping are higher.
Could that be computer performance, as it is 10yr old workstation. (all be it with SSD and plenty of RAM)
This should be obvious but the fact that it can do HDDs at ~2Gb/s doesn't mean the embedded NIC chip can saturate a 1Gb. Data moves in different pathways. Likely is that the manufacturer of the embedded NIC chip of your motherboard aimed for close to 1Gb speeds and 900Mb was good enough for them. You never noticed before because you didn't bother to check but it was never able to saturate a 1Gb link. You also need to consider that to saturate a 1Gb both sides (sender and receiver) need to be capable of doing so, otherwise you will be limited on one side and not saturate the other. Buy a PCIe network card with an Intel chipset and it will saturate your 1Gb no problem and should get 940Mb. Also always use the desktop speed test apps as they will perform better than the ones in the browser.My machine can read/write on local HDDs at ~2Gb/s, including over USB3 (though my network is not USB, the Ethernet port is on the MoBo.
It is an overclocked 2500k (ok so more than 10 years old) on a P8P67pro MoBo with 16GB 1600MHz dual channel ram