Kirti
Member
I am with Plusnet Broadband/phone package with international 300 package which allows me 30 minutes free calls to some of the international countries - Ireland/US/Canada/Germany/Australia etc.
I have been getting the error 'Service cannot be connected' to all calls from my landline to any landline and mobile numbers to Australia only.
I can call the same numbers from my mobile
I can call the same numbers from another landline
All other countries work fine from my landline
Plusnet have tried all options - removing call baring/reset account/make up new account etc...
Nothing works!
Help would be very much appreciated.
Thanks in advance.
I have been getting the error 'Service cannot be connected' to all calls from my landline to any landline and mobile numbers to Australia only.
I can call the same numbers from my mobile
I can call the same numbers from another landline
All other countries work fine from my landline
Plusnet have tried all options - removing call baring/reset account/make up new account etc...
Nothing works!
Help would be very much appreciated.
Thanks in advance.