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Ever Decreasing Circles

Bures

Top Member
Tries to sign up a friend on-line over the weekend.
Going to "www.quik.co.uk" I seem to finish by a mouse click with "www.quiK.com" in the USA or I do have the choice to look for my local quik provider.
OK, lets look for that......

World Map appears so I click on UK and find www.mansouth.quik.co.uk.
Now we are getting somewhere!

Once again quik home page appears. Click on "Internet Access"
then "sign up on-line now"

Oh dear we now have to choose what USA state we are living in although I have come in via the UK url.
If I go back to the "sign up" page I have the choice of looking for my local quik provider - Yes that leads me back to www.mansouth.quik.co.uk

So confusing we just gave up.
It would appear all links lead to George Bush

I just wish the home page would:-
(a) Make the signing up easy
(b) Show status report of server and contact numbers in the event of problems.
Has "Dave Mitchell" any control over the home page content ??

Personally speaking Quik has given me 100% excellent service.
Keep up the good work
 
Ever decreasing circles

Bures

We actually use www.quikinternet.co.uk as our main site, because our official site is largely controlled by our American friends. Howver, the point you make is very valid, and to think we are losing business because of this does make me a happy man. I will chase this up ASAP.

Many thanks for the pointer.
 
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