guest said:"but there was far more to it then has been pointed out here"
Be our guest enlighten us.
I'm sure they would have if it was any of our business.
For an ISP to kick one of their own customers off would have taken a bit more than a couple of harassing posts; else it would be tantamount to commercial suicide. I've dealt with customers who continually send in the same complaint over and over and over, even when the ISP has done everything it can to remedy the situation, but still aren't happy. What else can you do?
As they've said, they've put their hands up and said "whoops, we've screwed up" when it came to the entire communication issue, and we've blasted them enough in this thread. Any further attacking posts would simply be covering old ground. </backseat moderating> :laugh:
How on earth a "excellent service" thread managed to get derailed so badly I never know, but back on topic, I've heard nothing but good comments about Plusnet. Indeed, we've lost a couple of customers to them ourselves!
Any flameage, feel free to PM me!
Happy days
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