Sponsored

Exchange Only Line Options

GJC46905

Member
Hi, hopefully this is the correct thread for this type of question.

We have an exchange only line and even though the exchange is fibre enabled we can’t get connected to it apparently. We live in a small village about a mile away from the exchange itself but it would appear that they have installed FTTP in the village recently and most of our neighbours can access it - I entered their details into various ISP checkers and all came back with super fast as an option.

I was wondering if anyone knows whether it would be possible to get a second line installed that wouldn’t be exchange only so that we can access the new system and if so how do we go about doing it?

Any advice would be much appreciated.
 

Mark.J

Administrator
Staff member
ISPreview Team
Correcting for EOLs requires a complex and hugely expensive network rearrangement, which on many occasions can result in communities being split between FTTC / FTTP and ADSL only lines. Most likely Openreach judged that it would be too expensive to do every premises or they ran into a problem that required additional work before they could complete.

Your best bet would be to try and identify which local premises are in the same boat as you. Once you do that then you could try using the Government's Rural Gigabit Voucher scheme to help co-fund a Community Fibre Partnership with Openreach in order to upgrade the remaining premises. But first it might be worth asking Openreach why only part of the community has been done.
 

Ihavenoname

Member
Hi,

Very similar problem here. About 1 mile from village & exchange and on EO line. About 4 years ago they put fttc in and a new cabinet 350 metres away. Very few houses around and all overhead lines. They connected everyone but us up to the new cabinet.

Now am stuck with pretty poor and intermittent adsl speed though just over 10mb on upload so no USO, 4g seems only option for me now I've been ignored in the rollout. I like how the area claims to have 100% fibre coverage too, seems like a way to fudge the statistics if you don't actually connect every home.
 

Mark.J

Administrator
Staff member
ISPreview Team
I like how the area claims to have 100% fibre coverage too, seems like a way to fudge the statistics if you don't actually connect every home.
When it comes to actually counting statistics, the government only consider those able to achieve speeds of 24Mbps+. The other c.600,000 or so that have benefitted, but which can't get such speeds, aren't included in the total for superfast broadband coverage.
 
Top
Promotion
Cheapest Superfast ISPs
  • Hyperoptic £19.95 (*22.00)
    Avg. Speed 50Mbps, Unlimited
    Gift: Promo Code: HYPER20
  • Plusnet £21.99 (*35.98)
    Avg. Speed 36Mbps, Unlimited
    Gift: £50 Reward Card
  • SSE £22.00
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • xln telecom £22.74 (*47.94)
    Avg. Speed 66Mbps, Unlimited
    Gift: None
  • TalkTalk £22.95 (*29.95)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
Prices inc. Line Rental | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. BT (2717)
  2. FTTP (2603)
  3. FTTC (1756)
  4. Building Digital UK (1701)
  5. Politics (1605)
  6. Openreach (1565)
  7. Business (1389)
  8. FTTH (1310)
  9. Statistics (1207)
  10. Mobile Broadband (1177)
  11. Fibre Optic (1044)
  12. 4G (1013)
  13. Wireless Internet (997)
  14. Ofcom Regulation (993)
  15. Virgin Media (977)
  16. EE (671)
  17. Sky Broadband (655)
  18. TalkTalk (644)
  19. Vodafone (641)
  20. 5G (472)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules