daviesryan35
Casual Member
I've noticed a recurring problem with Exynos Chipsets on Nokia RAN on the EE network.
Everyone that has had this issue has been on a Samsung phone with a Exynos modem such as a S21, S22 Ultra, A54 5G etc which are Exynos devices. But when you use a phone such as IPhone, S23 Ultra and Fold 3 (Snapdragon) it works fine.
This problem has happened to me, few friends and people on EE forums where you get a un-filled 5G icon but the phone reports "EN-DC Available: true", "DCNR Restricted: false", "NR Available: true", "NR State: NOT_RESTRICTED", "NR_FREQUENCY: UNKNOWN".
The 5G layer shows as connected but it actually isn't and the phone reports the NR Frequency as unknown.
EE themselves have no idea and I've contacted some people that are interested in mobile networks and have close connections to these networks, but am still awaiting a responce.
I've tested this myself as well by putting my native EE sim into my old S21 and in Nokia vendor areas it refuses to connect entirely, but the second I go to a town with E/// it connects perfectly. The second you use a S23 Ultra or a iPhone (which are Snapdragon) in these Nokia areas, they also connect perfectly.
My friend lives near Hull, which is heavily Nokia on EE, and half the time he cannot connect to 5G there. But when he uses 3 (which is mostly Huawei & E/// from my understanding) he has no trouble at all.
I'm not sure who to blame, EE or the chipset/samsung, but I am wondering if anybody has any idea what causes this or if its some sort of misconfiguration on the network.
Other occurrences of this.
EE Thread 1: https://community.ee.co.uk/t5/Mobil...ge-but-only-4G-connection/td-p/1159501/page/2 (In the end, his mast got upgraded again and it started working. I'm guessing he got vendor swapped from Nokia -> another vendor).
I don't have access to NSG, but I have some basic screenshots from the phone.
Just to note, I've had this problem since my S21 was my main phone about 2-3 years ago. And so have others. I moved to a iPhone just because it had a snapdragon modem and never had a problem ever since.
Might be worth me raising a complaint with EE Executive Office if nobody can figure it out.
Everyone that has had this issue has been on a Samsung phone with a Exynos modem such as a S21, S22 Ultra, A54 5G etc which are Exynos devices. But when you use a phone such as IPhone, S23 Ultra and Fold 3 (Snapdragon) it works fine.
This problem has happened to me, few friends and people on EE forums where you get a un-filled 5G icon but the phone reports "EN-DC Available: true", "DCNR Restricted: false", "NR Available: true", "NR State: NOT_RESTRICTED", "NR_FREQUENCY: UNKNOWN".
The 5G layer shows as connected but it actually isn't and the phone reports the NR Frequency as unknown.
EE themselves have no idea and I've contacted some people that are interested in mobile networks and have close connections to these networks, but am still awaiting a responce.
I've tested this myself as well by putting my native EE sim into my old S21 and in Nokia vendor areas it refuses to connect entirely, but the second I go to a town with E/// it connects perfectly. The second you use a S23 Ultra or a iPhone (which are Snapdragon) in these Nokia areas, they also connect perfectly.
My friend lives near Hull, which is heavily Nokia on EE, and half the time he cannot connect to 5G there. But when he uses 3 (which is mostly Huawei & E/// from my understanding) he has no trouble at all.
I'm not sure who to blame, EE or the chipset/samsung, but I am wondering if anybody has any idea what causes this or if its some sort of misconfiguration on the network.
Other occurrences of this.
EE Thread 1: https://community.ee.co.uk/t5/Mobil...ge-but-only-4G-connection/td-p/1159501/page/2 (In the end, his mast got upgraded again and it started working. I'm guessing he got vendor swapped from Nokia -> another vendor).
I don't have access to NSG, but I have some basic screenshots from the phone.
Just to note, I've had this problem since my S21 was my main phone about 2-3 years ago. And so have others. I moved to a iPhone just because it had a snapdragon modem and never had a problem ever since.
Might be worth me raising a complaint with EE Executive Office if nobody can figure it out.























