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F2S email unuseable

F2S has had a lot of problems this year with their email service, which they will admit to. Apparently they have "solved" these problems. In my case this is not at all true.

After resetting everything in (mac OS) Mail, as instructed by the customer support at F2S, I still get password errors and all sorts of errors whenever I try to collect or send mail. I honestly can say I get my emails once per month. It's that bad. So I have to use the webmail service. This means I waste time logging in every time I want to get my email, and there is no automatic collection as one gets using a mail application. Also, there is no possibility of archiving emails on my computer now.

And this week, webmail is failing as well. I am sending people emails with attachments and they are reporting the attachments are not there, making me look like a newbie idiot making schoolboy errors.

Technical support at F2S just refuse to admit there's anything wrong at their end. This is wasting a lot of my time and is definitely bad for business. I would never recommend this company to anyone. The way we work from home, we can not allow one day of downtime, so swapping ISPs will have to wait till a holiday.

Oh yes, the broadband speeds are pathetic, to add insult to injury.
 
Attachments can be problematic, some people often have server side anti-spam filters that don't like certain file extensions or attachments in general. These filters can be agressive and will sometimes prevent the attachments from going through.

If email is critical then we'd always recommend buying your own domain and some separate webspace from a dedicated web hosting provider, which will give you a professional email address and the comfort of knowing that you're with a provider that actually cares about email.

Some bigger Internet access providers often seem to treat email as a disposable extra and having your email/webspace with a separate group also gives you more flexibility to swap ISPs.
 
Did you try an alternate email program?

It could be your Mac Mail program has gone banana's and it now allergic to email...
 
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