Brumski
ULTIMATE Member
I have been an IDnet VDSL2 (laterly SoGEA) customer since 2010 but with the arrival of XGS-PON to my address I've contacted them to cease their service.
I can't fault their support which has been excellent from day one and it is only due to the arrival of XGS-PON and much superior speeds that I'm parting with IDnet.
If anyone is looking for a customer-focused ISP with amazing technical support I can thoroughly recommend IDnet. Whenever I've needed to speak to them it's simply been a case of calling them and the phone is answered by someone who actually knows what they're talking about and is clearly tech-minded. No cumbersome menus, no bots, just a human being on the end of the telephone who knows what they're talking about.
They even let me keep my IDnet email address for no charge as a parting gift.
I can't fault their support which has been excellent from day one and it is only due to the arrival of XGS-PON and much superior speeds that I'm parting with IDnet.
If anyone is looking for a customer-focused ISP with amazing technical support I can thoroughly recommend IDnet. Whenever I've needed to speak to them it's simply been a case of calling them and the phone is answered by someone who actually knows what they're talking about and is clearly tech-minded. No cumbersome menus, no bots, just a human being on the end of the telephone who knows what they're talking about.
They even let me keep my IDnet email address for no charge as a parting gift.























