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Fast still good? or not

I followed the link but unless they person posting the review is willing to give a name you cannot guarantee the authenticity of the review. Check reviews send test email or call the ISP asking questions to find out if they are still good I personally haven't heard any bad reports about them.
 
I don't want to ruin the investigation that reviewcentre are doing so all I'll say is consider the reviews for what they are - anonymous, without any proof the person is or was a real customer.

Reviewcentre have already removed some that were clearly fake, and are working through the others.

I can assure you we've not changed, just been the target of fake reviews.
 
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Hi,

I'm sorry you've had a problem based upon your review stiffy, and I trust you know that usage caps are automatic - no human was involved in capping you when you had exceeded your allowance.

Be happy to discuss this with you (and put things right if we can) if you want to call in and ask for me, or send in an e-mail for my attention.

Regards,

Mark
 
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