About the 23rd Feb my emails started bouncing. It turned out that my domain had lapsed without any warning from Domainbuster, so I quickly went to their site and used the domain name renewal page to renew it, and, to be on the safe side phoned them to let them know, and ask how long it would take, they say 1 to 3 days.
About a week later still no email, gave them a ring and asked if there were any problems with the renewal they said no and it takes 1 to 3 days (yes I know)(man is very rude).
1st march get an email marked urgent to say my domain is about to expire, (yes I know!) same day onto the fast24 site to update my account details, it's been dragging on so long my debit card is about to expire, but the update details web page doesn’t work! I raise a "ticket" with "customer services" to let them know. 6th March they must of finally got round to renewing my domain because I get another email "Unfortunately the credit/debit card, for which you supplied details, has been declined", YES I KNOW!, It was valid 2 weeks ago when you should of done it! Ring Domainbuster very first thing in the morning, 9:05am, to give my new card details, Fast 24 answer, because “ they always come in late on a Monday!”, he says he will take my details and pass them on when they turn up!
13th march they must of got round to renewing my domain again because my card is debited.
18th March. Email still not working, not answering phone now, also emails to support not being answered, pop32.fast24.net server and Domainbuster webmail not working “INVALID USER ID OR PASSWORD” for the past few days.
Tried to change the IPSTAG today, any idea what a drc is?
I don’t hold up much hope.
Adam