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Fast4 Are A Joke... Please Do Not Sign Up

ISPs are required by the Communications Act to be a member of a ADR (alternate Dispute Resolution Service) and abide by its rullings.

Fast4 eventually got around to joining Cisas http://www.cisas.org.uk/Members.asp

If you are unable to resolve a dispute with the ISP you can escalate it after 3 months or when the ISP sends a letter indicating a deadlock.

Oh and the ISP picks up all of CISAS's case costs and you are not bound by CISAS's descision, but the ISP is.

Thanks Mel, very informative.
 
I am one of those sad people who signed up to FAST4 dialup as a low-cost stop gap. At certain times of the day, the service is simply not available and a few days ago, it became impossible to log in to eBay or MySpace. I can do this via another server, but not FAST4 and I cannot find any reason. Could anyone recommend a cheap reliable broadband service?
 
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