rang fast4 this morning to cancel my account to get my mac code they said it would take up to 5 days to get the code, canceld my account due to having no internet access for 5 weeks engineer came around to try and sort it he said the line was fine and it had nothing to do with bt it was the providers server or whatever thats down anyway canceld this morning then i get an e-mail to say that a payment will be taken out for a cancelation cost how the HELL can they try and charge me £33.82 for a cancelation fee when i have only had internet access for 1 month when i sighned up and 5 nearly 6 weeks now i havent had any access to the internet can i go to trading standards about this and are they aloud to try and shaft me again ?what shud i do people any ideas carnt beleave they have charged me a cancelation fee .























