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Fast4 now capped for new customers

mc6415

Pro Member
mc6415

Of course £25 a month with a 30gb cap is crap value and if you read my second paragraph,you know exactly what I would do.
I do indeed now what you, I and many other people will be doing in the coming months, but as I said currently on the FUP weith 60Gb it still works out per 1GB more expensive than an entanet provider not sure on others but Id be more than willing to take a look and whack it in my trusty calculator.
 

mc6415

Pro Member
mc6415

Thanks for that
You're welcome, I'll probably jump ship to an entanet provider by the end of the year, I tried to weather the fast4 storm but if it means getting ridiculous charges like the ones there now imposing then I can't take anymore.
 

zag5

ULTIMATE Member
With your sort of attitude is it any wonder Fast4 has introduced a FUP.
While your lying in bed asleep,you`re still connected downloading.


If I was dissatisfied with ANY company the way you seem to be with Fast4 -----------
I`d move on and wouldn`t use them.

The truth of the matter is,despite all the moans,you realise that Fast4,even with a 60 gig cap,is the best value you`re ever likely to get.
I'll think your find that Timeless was never with Fast4, he had the misfortune to subscribe to Eurisp who fast4 used as their backbone provider & thus shared in most of the poor service experienced by fast4 cstomers @ that time.

Also if you'd look @ his signature he has moved on from Eurisp.
 

timeless

ULTIMATE Member
Staff member
Volunteer Mod
indeed, l was with EurISP for a good few months... originally while l had perfect service there were many complaints about lag and latency for months however when the cisco went my problems started...

it went from disconnections to authentication to plain outright no connection for hours then lastly became so slow and unusable that l ended up phoning so much to ask why they asked me to leave (the AUP was most likely an excuse because l found no mention of the reasons l was asked to leave) every time l phoned the staff were very nice and each time l asked l was told no restrictions however what l experienced matched Fast4 hence why l felt my opinions were and might still be somewhat valid while customers are on the EurISP network still..

as for my attitude, no one else cares so why should l? lm sure most of the members here are heavy users (maybe not the high profile ones who know more than the avarage user about DSL) they only time ppl complain is when they run into problems..
 

mrzoot

Top Member
which does seem to point to the fact that a lot of problems were not fast4's fault but eurisp.

the only way i can see fast4 making good money now is by bringing all the existing customers over to the new tariffs and hoping the bigger users pay the higher charges as i think people who are not serious about their internet connection all seem to be moving to talktalk
 

Agrajag

ULTIMATE Member
the only way i can see fast4 making good money now is by bringing all the existing customers over to the new tariffs and hoping the bigger users pay the higher charges...
It's extremely unlikely that many heavy users will now stay with Fast4, not when there are much better (and cheaper) packages out there.

...as i think people who are not serious about their internet connection all seem to be moving to talktalk
If all you do is occasionally email, chat, shop or view the odd Youtube video, then there's really nothing wrong with TalkTalk. For less than what Fast4 are asking for just 30GB, you can get line rental, free UK calls and 40GB per month from Talk Talk.

Gamers and downloaders would probably be wise to look elsewhere though.
 

Eezageeza

Regular Member
Any ISP that found an effective way to block the download of copyright material, would start losing customers very quickly. Downloading videos, TV, games, books and movies is one of the main reasons the internet is so popular in the first place.
Interestingly enough, I got an email from Fast4 saying that I should decist downloading copyright material or face my account being suspended or even terminated. My total usage this month has been 12Gb (unusually high for me) because I downloaded a few episodes of a TV programme that I missed using BitTorrent, and usually I very rarely download copyright material - just the odd MP3 here and there.

I can tell you that I am looking for an alternative ISP now. But will this make a difference to Fast4? Surely they will be happy to lose a few customers if it frees up their bandwidth for all the others who use minute amounts of bandwidth!
 

Paulplex

ISP Rep
Interestingly enough, I got an email from Fast4 saying that I should decist downloading copyright material or face my account being suspended or even terminated. My total usage this month has been 12Gb (unusually high for me) because I downloaded a few episodes of a TV programme that I missed using BitTorrent, and usually I very rarely download copyright material - just the odd MP3 here and there.
Are you complaining because your ISP has been notified by the owner of a copyright file you've been downloading and has contacted you to warn you that what you're doing is breaking the law?!

Downloading 'a few episodes of a TV programme that I missed' is still copyright infringement and if one of the people you are sharing that torrent with is the owner of the copyright (yup, the TV and film industry often engage in file sharing so as to capture the IP addresses of other file sharers so they can attempt to stop those users file sharing copyright material, through their ISPs) and has contacted the ISP about it, can you really then complain that your ISP has told you off for breaking the law? :hrmph:
 

Agrajag

ULTIMATE Member
Internet service providing is one of the few businesses where you make more profit if your customers DON'T use your service. :rolleyes:

I'm sure the amount of warning letters that ISPs receive from copyright holders hasn't changed, but since the recent announcement by the Government, ISPs are now much more likely to act on them, rather than filing them in the round filing cabinet...
 

timeless

ULTIMATE Member
Staff member
Volunteer Mod
Are you complaining because your ISP has been notified by the owner of a copyright file you've been downloading and has contacted you to warn you that what you're doing is breaking the law?!

Downloading 'a few episodes of a TV programme that I missed' is still copyright infringement and if one of the people you are sharing that torrent with is the owner of the copyright (yup, the TV and film industry often engage in file sharing so as to capture the IP addresses of other file sharers so they can attempt to stop those users file sharing copyright material, through their ISPs) and has contacted the ISP about it, can you really then complain that your ISP has told you off for breaking the law? :hrmph:
granted your correct it is breaking the law, however l personally think that Fast4 cant talk... you for months broke the law!! as far as l have been told your changes to the T&Cs were enough to allow users to leave without fees, as for the service (l know how it was l shared the same network) it was abysmal.. that definitely breeched the usage part of it... whats more when you removed the limitation you imposed didnt your just yell to every heavy downloader out there "download as much porn/movies/mp3s as you want here!" if you had limits from the get go no one who was a heavy downloader would have joined, equally most of your customer base may not have either...
 

timeless

ULTIMATE Member
Staff member
Volunteer Mod
heh, l completely forgot about that saga... they changed the site yet?
 

Eezageeza

Regular Member
Are you complaining because your ISP has been notified by the owner of a copyright file you've been downloading and has contacted you to warn you that what you're doing is breaking the law?!
You are right and I won't be downloading any more TV programmes.

My point was that I was surprised to be singled-out (which I presumed was because I used more bandwidth than I normally do) when I am sure that there are many others (some openly admitting it in these forums) who download a lot more copyright material all the time, so felt Fast4 must be acting unfairly. Hadn't realised that torrents are actually monitored by copyright holders, so I guess if Fast4 received notification from them then they have to act on it. I guess I will give Fast4 the benefit of the doubt on this one and just stick to my normal internet habits in future rather than downloading any more programmes I missed!

In any case, I can't find a better deal at the moment than the one offered by Fast4, especially given that the speed/reliability is better now.
 
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timeless

ULTIMATE Member
Staff member
Volunteer Mod
just thank yourself lucky at the moment you ISP hasnt just sprung on you that 5 gig a week can get you capped (seems Virgin dont cap based on usage but on how long you are online and that they have ppl on their list which start from 5gig upwards) lm starting to think that l jumped from EurISP to EurISP again..
 

Eezageeza

Regular Member
Really??

So what happens if your router is always on? Their servers presumably can't tell whether your computer is on or not...
 

Mel

ULTIMATE Member
heh, l completely forgot about that saga... they changed the site yet?
Hard to forget that, you don't normally expect to see the ISP being accused of copyright infringment. :p

Anyway that's a very good question.

Here's pulse8's site http://www.pulse8.co.uk/index.php?site=p8&do=home
And here's NJP's http://www.njpservices.com/index.asp

The column on the right has gone, although it looks rather like the "further details" boxes from it have migrated to the main body of NJP's page. I would imagine NJP will have removed the text, plus any remaining references to pulse8 of course.

Even with the changes, it still looks a bit too similar to me.
 

timeless

ULTIMATE Member
Staff member
Volunteer Mod
to be honest l never went and looked back then... too much was going on and never got a chance...

as for the whole other thing l mentioned... for the first couple hours l can view sites but between 6pm and 12am l find it impossible to go anywhere.
 
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