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Fast4 Term Changes!

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Its all moot because Fast4 are quite simply untrustworthy.

Its quite clear Steve Kaye **** to people when he said they would maintain the unlimited connection without any sort of cap.

When the MD blatently **** about such things and shows utter disregard for customers - the change in terms and conditions and not letting people cancel - its clear the ISP will never be a good one.

And before anyone goes on at me about saying Steve kaye ****, its on record in this very forum. Hes is expirenced in running ISPs, and reassured time and time again he would not put on any sort of limitation.

So unless he wants to claim that he didnt know people would use their unlimited connection to the maximum, my point about him lying should stay there.

Im afraid I dont really trust Paul either. While he does go to efforts with helping people, Im afraid his agreement that the terms and conditions have not changed makes me very skeptical of what he says concerning fast4 now.

In an ideal world, Fast4 would build up and have many happy customers, and not use the false advertising they currently do.

Its my opinion that at some point the customers will end up getting the short end of the stick again.

be it another change in 'network abuse policy', more uncompensated downtime, or simply folding or selling the ISP to someone with a massive outstanding bill, I doubt we have heard the last of the woes of Fast4.

[ADMIN NOTE: Please keep potentially slanderous personal accusations to private conversations, as per our rules.]
 
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In a nutshell Farce4, you have been well & truly rumbled & there are many forum members who will do their utmost to forewarn anyone considering joining THE HONEST ISP that it does not do exactly as it says on the tin.
 
Oh well, spose I cant post that dispite the evidence on this very forum :rolleyes:

No doubt Steve is laughing all the way to the bank, and shall continue to do so. It does annoy me that people like this can do such things, but it will carry on weather I moan or not, so I'll leave fast4 alone and just hope that those that caused such stress and annoyance for others get their comeuppance.
 
my personal experiance since the FUP

Let me just describe my usage for this

ive been with fast 4 about 5 month, and my usage is best catagorised as burst usage. i might go days without using the pc and then i might do 10 gig of downstream in a day, maybe 5 teh next day, then maybe a week off, but the pc is not on all day, everyday downloading all the time, even when i do download, its for 10 hours at the most on the days i do, never this 24*7 BS they blame it on. I know i'm not hurting other customers with this but..

2 days ago i was green when i first discovered the traffic light, i though fair enough i'll watch it. i'd done some downloading today for university projects and i check now, its already red, 2 weeks in december i didnt use it, i use it 2 days in january and now my speed will be cut for ages.

if theres going to be a FUP it should should watch your usage in a fair way. i wont be downloading again for a while, but my burst lifestyle doesnt suite fast4 and now my speeds are cut

its the same with mobile data, why do crook corperations rip us off and then tell us were getting a great deal, and then they get away with it.
 
shouldn't trading standards be notified about this dishonest behaviour, their web page which clearly stated (when i signed up) that they operate a "no fair usage policy and that they do not restrict you from p2p downloads".

I noticed the web page has now changed.

i will be canceling soon and just pay the 85quid cancelation fee and if they withhold my mac number i will just go to trading standards cos at the end of the day they are a business just like any other that is selling something.
 
i've been with fast 4 since april last year, having moved once in that time, apparantly now my contract only started after i moved (no mention of this when i was moving or paying full price for the month without any service).

the network is pretty much unusable most of the time, not for major p2p downloads but for basic java based on-line gaming, or poker

the odd thing is my t&c's are not the same as those shown on the fornt page, which still claims "no contracts period at all"

of ocurse when i signed up there was no FUP, which was why i stupidly signed up with them
 
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noj2323 if you send me your accoutn number i will look into why you did not receive your free modem, bearing in mind this offer started in late December 2007.
 
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