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AAuser27

Top Member
But you will only offer a free router to new customers. When I try to upgrade I am told that I have to pay £50.

Is this right?
 

AAuser27

Top Member
Scrap that. I have already got a TG582N which has the red port so I didn't need one - I had to clarify!
 

AAuser27

Top Member
Sorry no VDSL/FTTC not FTTP

I just thought it odd that a new customer gets a free router but when upgrading it dosen't offer me that. It does say to call them to upgrade so maybe they add it then but I decided that I didn't need a router so did it via my control panel (where I had options to buy all the hardware)
 
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