Hi Capbermell,I would call that fair comment in the circumstances. I very much doubt he is going to sue me for libel over such a statement.
Use of expletives and clear libel should of course be excised but the above was neither of those things. They were clearly just my feelings about the behaviour of this person.
That's fine, you're welcome to make comments and be angry at a provider but please do so without using personal attacks/abuse, it’s a rule of our site because we have legal responsibilities too and must be extra cautious where libel and slander could potentially become a factor.
It is up to the courts to decide how far certain remarks are acceptable, but as a free site we must protect our members from legal action as well as ourselves since we do not have the financial resources to protect everybody. That’s all, I hope you understand, if we had the resources of a newspaper it would be different .