Mike80
0
Hi.
We've recently had to move house and had Openreach install a new FTTC connection.
I was advised we could benefit from the same speeds as the last house and stay on the FTTC 40/10 package from iDNET.
The BT Wholesale checker advises that we could even get faster speeds and all ISPs that support Ofcom's minimum speed guarantee promise around 30megs. IDNET is not part of these scheme.
In fact, we've been left with no more than 20 download and 1.8 upload. Working from home means the upload is very important and this is insufficient for us all to work or study at the same time.
The Openreach engineer has been and tested the connection with his equipment. He offered no hope of anything faster.
Frustratingly, both sets of neighbours eitherside enjoy full FTTC speeds.
What on earth can I do next?
Speed estimate:
We've recently had to move house and had Openreach install a new FTTC connection.
I was advised we could benefit from the same speeds as the last house and stay on the FTTC 40/10 package from iDNET.
The BT Wholesale checker advises that we could even get faster speeds and all ISPs that support Ofcom's minimum speed guarantee promise around 30megs. IDNET is not part of these scheme.
In fact, we've been left with no more than 20 download and 1.8 upload. Working from home means the upload is very important and this is insufficient for us all to work or study at the same time.
The Openreach engineer has been and tested the connection with his equipment. He offered no hope of anything faster.
Frustratingly, both sets of neighbours eitherside enjoy full FTTC speeds.
What on earth can I do next?
Speed estimate:
Featured Products | Downstream Line Rate(Mbps) | Upstream Line Rate (Mbps) | Downstream Handback Threshold | WBC FTTC Availability Date | WBC SOGEA Availability Date | |||
---|---|---|---|---|---|---|---|---|
High | Low | High | Low | |||||
VDSL Range A (Clean)
| 74.8 | 54.6 | 20 | 13.6 | 48.5 | Available | Available | -- |
VDSL Range B (Impacted) | 73.3 | 49.5 | 19.9 | 12.2 | 43 | Available |