Paddywack41
Member
Folks, After being stuck on 2MB broadband and a year long "Not My Problem" between Vodafone and Openreach, we where finally informed by Openreach 4 weeks ago that we have got FTTP at our address. Naturally I leaped onto the internet to try and get an FTTP package and after waiting 10 minutes for the pages to load I saw from the Openreach page that there were about 6 providers in Northern Ireland that would be able to provide me with this holy grail of broadband.
Having been with Zen before and very happy with their service I saw that they were offering 100MB or 300MB (To be fair I was expecting up to 1GB). I also checked out Giganet and they were offering either 100MB or 300MB. The other mainstream such as Sky and BT where only showing me 2MB.
I therefore went on to speak to Zen to see that if i went for the 300MB would I be able to upgrade should the higher speeds become available. I was informed that there was no 100MB or 300MB available and that I should contact Openreach. I spoke via Twitter to Openreach and was told to check their website which said I could get up to 1GB and I should speak to my providers.
I finally found a contact through work whose brother works for BT and who was able to confirm via Openreach that there was definitely FTTP to my address but now I am at a loss as to where to go from here. Having spent a year with this yo yo between a "We wont speak to you" from Openreach and a "We cant help you, you need to speak to Openreach" from Vodafone, I really don't want to go through it again.
Any idea as to why my apparent availability isn't actually available?
Having been with Zen before and very happy with their service I saw that they were offering 100MB or 300MB (To be fair I was expecting up to 1GB). I also checked out Giganet and they were offering either 100MB or 300MB. The other mainstream such as Sky and BT where only showing me 2MB.
I therefore went on to speak to Zen to see that if i went for the 300MB would I be able to upgrade should the higher speeds become available. I was informed that there was no 100MB or 300MB available and that I should contact Openreach. I spoke via Twitter to Openreach and was told to check their website which said I could get up to 1GB and I should speak to my providers.
I finally found a contact through work whose brother works for BT and who was able to confirm via Openreach that there was definitely FTTP to my address but now I am at a loss as to where to go from here. Having spent a year with this yo yo between a "We wont speak to you" from Openreach and a "We cant help you, you need to speak to Openreach" from Vodafone, I really don't want to go through it again.
Any idea as to why my apparent availability isn't actually available?
