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Fttp connection fee

Mavster

Member
Hello

We have a couple of companies currently installing fibre services in our area. However, a friend of ours signed up for one service and was originally told it would cost £1000 to be connected (I.e. pull the fibre was the street near them to their house) but this was originally dropped to £400.

I as a little surprised by this and would have thought it would have been free. Am I being a little naive or have my friend been charged for something which should have been free.

Where I live then I will have a choice of services from cityfibre. Do they charge for connection from the street to the house.

Cheers

Mavster
 
For consumer the relationship is with the ISP not the network provider. There will always be an install cost but it will be up to the ISP whether this is passed on or included in future monthly charges. The larger the ISP the more these will be averaged with other users and over a longer period.

Any installation charges should be calculated into the overall contract period when comparing ISPs.

Additional installation charges may be applied where there are exceptional circumstances such as distance from the road (duct work or additional poles) or coverage outside their currently proposed footprint.

With OR planning 25m FTTP footprint by the end of 2026 (with a CEO comment to build further) , VM expansion and conversion, BDUK funded premises, then high initial costs should be minimal and for consumers need to be considered carefully.

You really have to have a need such as no hope of FTTP or a specified speed to justify a high install cost as a very high percentage of premises will get FTTP availability within 5 years.
 
@Mavster

It is unusual to be charged a large install fee.

If a location is covered by a network you would usually get "free" installation in return for taking a 2 year contract however if it is in (say) a rural location and a "difficult" install I could imagine some suppliers making a charge.

If it were an Openreach charge I would expect it to be rather more (!).

I don't know what the pricing model is for City Fibre. With City Fibre you buy from an ISP who contracts the connection from City Fibre. City Fibre may well charge the ISP an install cost but that will (I expect) be bundled in the monthly cost.

Leaving the price aside, a typical fibre installation will cost the network probably 2 or 3 hours for two installers with a van (so many tens of pounds). That has to be recovered by some means.

The creation of the network has cost some hundreds of pounds per location passed and there will be the network equipment costs as well.

It's an expensive business creating a fibre network and the new networks are being generally funded by venture capital in the hope of making a return.
 
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Leaving the price aside, a typical fibre installation will cost the network probably 2 or 3 hours for two installers with a van (so many tens of pounds). That has to be recovered by some means.
My CityFibre installation was about two hours, with two large Transit vans and four installers who had travelled about 30 miles to reach me. It seemed to me like a fairly routine job (the fibre already exists to the top of the pole, so the job was to run fibre from the pole overhead to my house and then around to a new ONT) so not sure why it needed four people! I dread to think how much it cost. It was, of course, "free" with an 18-month contract.
 
Hello

We have a couple of companies currently installing fibre services in our area. However, a friend of ours signed up for one service and was originally told it would cost £1000 to be connected (I.e. pull the fibre was the street near them to their house) but this was originally dropped to £400.

I as a little surprised by this and would have thought it would have been free. Am I being a little naive or have my friend been charged for something which should have been free.

Where I live then I will have a choice of services from cityfibre. Do they charge for connection from the street to the house.

Cheers

Mavster
Any chance of the name of the FTTP provider?

Highest cost I've seen is £30,000.
 
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