JimBlizz
Member
Hello all!
I'm in the process of buying a newly built property, and I noticed that it has a grey FTTP box already installed on the exterior by the front door. I went back through my photos from the original viewing and I can't see an ONT on the opposite side of the wall where I would expect it to be.
I work from home, so it's important to have broadband up and running as soon as possible when I move in so I decided to check the BT Wholesale checker and got:
ONT exists with no active service. A spare port is available. A new ONT may be ordered.
This suggests an ONT is lurking somewhere out of view, but it also is listed as a 1 stage install, which I understood means that it needs an engineer visit.
I'm trying to work out the lead time for the installation so that I can time the order such that it's not before we have keys, but not too long after we move in.
Are there cases of a grey exterior box, but no ONT despite what the checker says?
Any insight as to what this usually means is welcome!
Cheers
I'm in the process of buying a newly built property, and I noticed that it has a grey FTTP box already installed on the exterior by the front door. I went back through my photos from the original viewing and I can't see an ONT on the opposite side of the wall where I would expect it to be.
I work from home, so it's important to have broadband up and running as soon as possible when I move in so I decided to check the BT Wholesale checker and got:
ONT exists with no active service. A spare port is available. A new ONT may be ordered.
This suggests an ONT is lurking somewhere out of view, but it also is listed as a 1 stage install, which I understood means that it needs an engineer visit.
I'm trying to work out the lead time for the installation so that I can time the order such that it's not before we have keys, but not too long after we move in.
Are there cases of a grey exterior box, but no ONT despite what the checker says?
Any insight as to what this usually means is welcome!
Cheers























