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FTTP issues in new flat.

ehSpark

Member
Hi all, after 2 weeks of trying myself to no avail I thought I'd ask the best place possible.

Question: Why can I not receive broadband from any ISP besides potentially BT?

Run down:
FTTP installed in flat, no ISP can connect.
Vodafone: address not found
TalkTalk: address not found
OpenReach: FTTP available
BT: The only ISP that can find my address?

I live in a Vodafone gigafast city and am unable to get FTTP seemingly from anywhere besides maybe BT, nobody has been any help.

Images attached are dslchecker and my current ONT.

Thanks to anyone who can help.
Screenshot_20200528_004027.jpg
IMG_20200528_003040.jpg
 

Mark.J

Administrator
Staff member
ISPreview Team
Try checking with ISPs that actually support Openreach's FTTP network:


Vodafone, Sky and TalkTalk do plan to offer Openreach's FTTP (Sky is imminent), but have yet to launch a product. Vodafone's FTTP with Cityfibre is a different network entirely.
 

Kits

Super Moderator
Staff member
ISPreview Team
Aquiss supply FTTP via Openreach also A&A, Zen think that is the three my friend was contacting for her new connection.
 

baby_frogmella

Regular Member
OP, BT is not the only ISP selling Openreach based FTTP. From the top of my head: BT, Zen, IDNet, AAISP, Cerberus, Aquiss, Fluidone, Highnet

However BT will almost certainly be the cheapest from the above. You can get a 40/10 FTTP service from BT for around £25/m incl line rental - that's bargain basement territory. If you go via Quidco.com then that's a further £100 cashback.
 

ehSpark

Member
Thank you all so much, when I checked the OpenReach partners on their website I saw Talk Talk which is why I thought they were available.

One more question, Vodafone can provide fibre to nearly every property around me besides mine. Is this just due to them using city fibre as opposed to OpenReach?

Thanks.
 

baby_frogmella

Regular Member
Vodafone currently offer FTTC over Openreach and FTTP over CityFibre. I believe they also have plans to offer FTTP over Openreach but no idea when. Like I said, BT's your best bet if you want the cheapest FTTP.
 

LeeH

ISP Rep
Most ISP's can offer the same as what BT retail can.
 

LeeH

ISP Rep
Not when it comes to FTTP. At present around 700 ISPs offer xDSL services over Openreach copper, only a small fraction of those offer FTTP over Openreach fibre.

I do understand that sorry I should have expanded on my answer, they can offer them if they wanted too. Like Sky don't offer them yet but the products are in the planning I have heard.
 
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