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FTTP query

NB21

Member
Hi we are shortly moving to a new house and are planning on exploring FTTPon demand as the broadband speeds are v poor. I was checking on the Openreach website and the property next door is apparently due to get FTTP soon but the rest of the houses in the village aren’t. I am assuming that this is a database error as our house is served from the same pole but is there any way of checking whether this is an error or not?
 
We have a very similar weird situation in our village, we probably have no more than 100 properties in the village and the issue became apparent whilst an investigation into CFB was ongoing when the team informed us only 1 out of the 3 streets would be included in the scheme. It turned out that OR have plans for two of the streets but not the other. To give some perspective my village is formed of a loop, one part consists of the main road which passes through connecting to other villages this is the road not getting upgraded, the remainder of the loop is made up of two roads that link at a fen road junction. These two roads OR plan to install FTTP, thankfully I live on one of the two roads and so am forecast to get FTTP by Dec 2020. All I can suggest is contact OR and see what they say.
 
Hi we are shortly moving to a new house and are planning on exploring FTTPon demand as the broadband speeds are v poor. I was checking on the Openreach website and the property next door is apparently due to get FTTP soon but the rest of the houses in the village aren’t. I am assuming that this is a database error as our house is served from the same pole but is there any way of checking whether this is an error or not?

So you can either try to contact Openreach about this (I'd recommend their Twitter support team between Mon to Fri), or you can wait until Openreach do the work to see what actually happens - as the cost to serve you if your neighbour has it would probably be covered by the USO or a gigabit voucher scheme.


Early deployment plans are usually established by desktop analysis and they're not as effective as a proper engineering survey, which usually comes just before the work itself is due to start. As such they can miss things.

At the same time it doesn't hurt to engage with the rest of your community and local councillors in order to start the complaints early. This more than anything helps to show demand and that in turn makes the area more economically viable in Openreach's model.
 
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