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Full Fibre 900 plan not offered in some ISPs

GreenLantern22

ULTIMATE Member
My street has been FTTP enabled by Openreach. I was checking for plans from different ISPs and noticed that while BT and Vodafone both offer me the Full Fibre 900 plan Giganet and Sky only offer me upto Full Fibre 500. Why would that be? Do the ISPs have some capacity issues at my area hence they don't want to sell the top tier plan?
 
Giganet only sells up to 500 when they rely on Zen backhaul instead of their own.
Sky has currently suspended its gigabit service.

Ultimately it all just depends on what the provider has access to once it's left the Openreach network
 
It doesn't just have to be technical.

An ISP wants to upsell especially if the customer will not use the added capacity (more profit).

However the ISP may also wish to
  • "ration" any capacity to ensure they can accommodate more customers
  • don't want to attract customers more likely to exhibit bad practices.
  • maintain a consistent product offering
 
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My street has been FTTP enabled by Openreach. I was checking for plans from different ISPs and noticed that while BT and Vodafone both offer me the Full Fibre 900 plan Giganet and Sky only offer me upto Full Fibre 500. Why would that be? Do the ISPs have some capacity issues at my area hence they don't want to sell the top tier plan?
As noted, whilst the Openreach element of your connection (from your house to parent/headend exchange) is identical to all operators that run over it - this does not mean that all providers will necessarily offer equivalent services - or indeed all services that they could be capable of offering at other times or in other places….

Each service provider needs to get your traffic from that BT exchange and backhaul it to their own network and henceforth to the wider internet.

There are commercial and technical limitations to do this at every exchange around the country. As noted individual service provider strategy and policies change based on expected revenue, network capacity etc. Unfortunately it’s not always uniform.
 
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Some ISPs, definitely Voda and I think TalkTalk among others arrange their own circuits from each Openreach exchange to their core network, whereas many other ISPs choose to use Openreach backhaul to get from exchanges to their core network. Where ISPs choose to provide their own connectivity the ability to provide more bandwidth has a longer lead time...

You can typically see delays when an exchange goes live on FTTP, if the ISP does their own backhaul and had FTTC services then there's typically only a certain headroom of bandwidth they can sell into before they run into customer complaints, so they typically limit the bandwidths available for sale on FTTP until the backhaul is uprated.
 
whereas many other ISPs choose to use Openreach backhaul to get from exchanges to their core network.
BT Wholesale would be the provider in this case. Openreach don’t sell backhaul.

Other retail (and business) service providers that use their own (or sell their own) backhaul include:
- Sky
- TalkTalk
- Vodafone
- Zen

Some of these don’t necessarily have full national coverage and they may use a combination of their own and BTW (or another wholesale provider) for example Zen use BTW but are actively migrating their costumers to their own backhaul.
 
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