So, I recently spoke to EE regarding an unrelated issue (frequent WAN drops at random times on my H122-373 that require a reboot), and they mentioned that there was a note on their system which really frightened me. I had to ask the engineer to forward it to me for reference: "Customer has breached the Unlimited Data FUP for this bill cycle. Constraints have been implemented and will be removed at next bill cycle."
Strangely enough, other than the WAN drops, I didn't notice a significant reduction in speeds or ping. What's even more confusing is that I use about 1TB per month, so I do technically breach the FUP policy regularly. However, this billing cycle I've so far stayed well below 600GB, which even the engineer was happy to confirm.
He then proceeded to refresh my account, thus supposedly resetting the FUP limit, but once again, I noticed absolutely no difference in my speeds afterwards.
I'd be curious to hear if other heavy users (hi
@Lucian) have had the same experience, or had EE mention something similar to them.