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Gfast BT drop outs

iidjscottybxz

Casual Member
Can someone help me I've done lots of test with the phone line tested the lot and some strange reason everyday about 3pm my internet cuts off they are putting 1gbps toob network in my area and around different areas around me could this cut it out or is it the noise on my line ? This is a old photo but my line attenuation now is 4.2/5.2 it's like it drops and goes up abit ? Anyone help or abit of information on noise margin ?
IMG_20210302_105754.jpg
 

Bubblesthefish6

ULTIMATE Member
1st of all what router are you using as that doesn’t look like the smart hub / 2’s interface
2nd it’s Tube not Toob.
 

iidjscottybxz

Casual Member
It's a BT smart hub 2 that information is in the advanced settings (https://www.toob.co.uk/) there the people that are doing my area they are using the bt air ducks I've spoken to a openreach engineer but what I want to know is the noise on line bad or good ? Is that what could cause drop outs ? Or is it the Hub?
 

Bubblesthefish6

ULTIMATE Member
It's a BT smart hub 2 that information is in the advanced settings (https://www.toob.co.uk/) there the people that are doing my area they are using the bt air ducks I've spoken to a openreach engineer but what I want to know is the noise on line bad or good ? Is that what could cause drop outs ? Or is it the Hub?
Lol sorry I didn't realise toob was an Altnet. Also, no that shouldn't cause dropouts as they aren't tinkering in the cabinets, merely pulling another cable alongside yours. The smart hub 2 is extrodinarily sensitive to problems, however, I can't really think of another router that supports G.FAST without a modem. I would usually recommend to use a Hub 5 but you have to have a G.FAST modem to use one with your service. You can buy G.FAST modems from eBay for >£100 but it depends whether it's a problem at your end or BTs and whether your are willing to spend that sort of money on something that could but also couldn't fix your problems. Check your area first for problems on BTs website and maybe give them a call.
 

kommando828

ULTIMATE Member
How long does it cut off for, could be something interfering with equipment turned on to a set time. I.E. do you have a school along the route to the cabinet that turns on traffic lights for 20mph at 3 pm.
 

iidjscottybxz

Casual Member
Lol sorry I didn't realise toob was an Altnet. Also, no that shouldn't cause dropouts as they aren't tinkering in the cabinets, merely pulling another cable alongside yours. The smart hub 2 is extrodinarily sensitive to problems, however, I can't really think of another router that supports G.FAST without a modem. I would usually recommend to use a Hub 5 but you have to have a G.FAST modem to use one with your service. You can buy G.FAST modems from eBay for >£100 but it depends whether it's a problem at your end or BTs and whether your are willing to spend that sort of money on something that could but also couldn't fix your problems. Check your area first for problems on BTs website and maybe give them a call.
i have done a test with there text serivce and everthing seems to be fine so my fort it could be the router never had any problems with 150mbps down and 30 up never dropped out ever since ive upgraded to 330mpbs and 50mbps up its drop outs now and then and that Hybrid Connect router that goes into the hub so i can use the 4G network but some strange reason i cant use my pc etc ps4 only works on wifi with my phone checked my pc and keeps saying cant find DNS ive checked bt wholesale checker everthing seems to be fine in there if push comes to it i will buy a G.fast modem and piggy back a router onto it
 

Bubblesthefish6

ULTIMATE Member
i have done a test with there text serivce and everthing seems to be fine so my fort it could be the router never had any problems with 150mbps down and 30 up never dropped out ever since ive upgraded to 330mpbs and 50mbps up its drop outs now and then and that Hybrid Connect router that goes into the hub so i can use the 4G network but some strange reason i cant use my pc etc ps4 only works on wifi with my phone checked my pc and keeps saying cant find DNS ive checked bt wholesale checker everthing seems to be fine in there if push comes to it i will buy a G.fast modem and piggy back a router onto it
Ye you can't game on hybrid connect due to CGNAT. The only network that doesn't do CGNAT is three.
 

iidjscottybxz

Casual Member
Ye you can't game on hybrid connect due to CGNAT. The only network that doesn't do CGNAT is three.
Yeah it's like my phone to I'm on BT mobile with unlimited data and can't game on the phone but tethering to my switch works fine and I've noticed ipv6 EE is now but I'm sure its been around for alittle while now
 

Bubblesthefish6

ULTIMATE Member
Yeah it's like my phone to I'm on BT mobile with unlimited data and can't game on the phone but tethering to my switch works fine and I've noticed ipv6 EE is now but I'm sure its been around for alittle while now
EEs IPv6 is pants. They've implemented it in a way that screws with everything. My dad used to have BT Mobile and it messed stuff up so be I turned it off for him.
 

Bubblesthefish6

ULTIMATE Member
Yeah it's like my phone to I'm on BT mobile with unlimited data and can't game on the phone but tethering to my switch works fine and I've noticed ipv6 EE is now but I'm sure its been around for alittle while now
I have two APNs on my phone, one called 3 and one called 3 Gaming. 3 Gaming doesn't have CGNAT so if I game when im out or use my personal hotspot I switch to that one
 

iidjscottybxz

Casual Member
I have two APNs on my phone, one called 3 and one called 3 Gaming. 3 Gaming doesn't have CGNAT so if I game when im out or use my personal hotspot I switch to that one
yeah since ive moved to bt mobile never had a problems but you can swtich off ipv6 in the apn setting so it only uses ipv4 so not to bad used to be with three network the only problem was wear i work because i work nights in the evening i could barely get 1mbps was like dial up to many people out there hammering the network so moved to bt mobile ever since always had 60 to 70mbps around my work its prefect for video streaming etc
 

Bubblesthefish6

ULTIMATE Member
yeah since ive moved to bt mobile never had a problems but you can swtich off ipv6 in the apn setting so it only uses ipv4 so not to bad used to be with three network the only problem was wear i work because i work nights in the evening i could barely get 1mbps was like dial up to many people out there hammering the network so moved to bt mobile ever since always had 60 to 70mbps around my work its prefect for video streaming etc
Yeah they recently upgraded the network in my area so I get 70 to 100Mbps no matter the time of day.
 
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