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Gigacube users?

hexdex

Member
I know there will only be a few Gigacube users out there, but for us, this is a perfect solution to our 3mb standard broadband. We now have it and are getting steady 40mb connections which is a dream for us! However, we are having a few issues and it would be great to reach out to others who have this system.

So please let yourselves be known! :)
 

Mark.J

Administrator
Staff member
ISPreview Team
I've heard the "Gigacube" marketting term being used with a couple of different 4G and 5G routers, all Huawei and supplied by Vodafone, so it might be handy to know which router model (number) you actually mean and what problems you're having?

Off-hand I think the 4G router is a Huawei B528s-23a and the 5G one is a Huawei 5G CPE Pro – H112-370LTE | 5G (NSA).
 

hexdex

Member
Yes it's the 4G B528. It worked well right out the box and is fantastic for us after a fixed BT line giving us a measly 3mb connection. We are lucky enough to be in the middle of nowhere, but in direct sight of the mast about 1km away.

But, the issue we're having is to do with the wired LAN connection which keeps dropping out after anything between 1 min and 8 hours and requires the router to be reset, or simply unplugging and re-plugging the cable . Wireless is flawless, but I use the LAN port on my main PC as it's away from the router. There are no issues with the cable as it worked fine before and is the same with another cable.
 

Mark.J

Administrator
Staff member
ISPreview Team
Obvious first question, have you tried connecting the cable to a different computer to see if the issue reoccurs and to rule out the computer itself as a problem?

Also do you happen to know if the router's admin interface has a connection log (most broadband routers do but mobile ones are a bit hit and miss on the diagnostics front)? If so then it's worth seeing what the device reports when the issue occurs.

Have you reported this problem to Vodafone? If so it might also be worth asking / checking to see if there's a new firmware update available to try.
 

sboyy

Member
Make sure that ethernet is set to "LAN Only" in the routers configuration page as Huawei routers have a tendency to think that the ethernet connection is connected to another router when set to auto mode.
 

AndrewY

Member
I
I know there will only be a few Gigacube users out there, but for us, this is a perfect solution to our 3mb standard broadband. We now have it and are getting steady 40mb connections which is a dream for us! However, we are having a few issues and it would be great to reach out to others who have this system.

So please let yourselves be known! :)
I am a new Gigacube user.
Its a B528s-23a
Initially I recieved about 30mbps, but over the course of 2 days this fell to 8mbps.
rebooting the unit seems to return the the original 30mbps. Is this normal?
Myprevious landline router only needs rebooting every month or so.
 

kommando828

Pro Member
You could be initially connecting on Band 3 but then the router could be changing to band 20 which goes further but is slower. I fix that on my B525 by using Huawei Manager which is a Polish app with no English or LTE V0.2 off Github, another app with less functionality but in English.
 

AndrewY

Member
Thanks for the reply. I have the Huawei but I ma not in the uk at the moment. Upon my return Ill try what you propose.
 

Meatball

Casual Member
The speed issue may well be the Band changing.

The LAN port issue may because Vodafone use CGNAT and it is currently causing Gigacube issues for some Xbox, Mesh systems, PCs etc. My view is that Vodafone disconnects after inactivity so when the router reconnects it gets a new private IP address. You are probably not experiencing the same on WIFi as the devices will reconnect/reset but the device on the LAN port isn't. One person reported that by using two powerline adapters it solved their mesh issue. Another option may be to try a WIFI extender with a port.

Vodafone apparently aware.
 
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