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Giganet just ignoring static IP requests?

chrsphr

Regular Member
I joined Giganet earlier this summer. Before joining, I contacted their sales asking if static IPs were an option, and they told me it was available.
Some time around joining, it looks like they've gone through some kind of migration to CGNAT and the static IP offering has changed.

However, I've contacted their CS by email no less than 4 times now requesting a static IP, and every single time my email goes un answered!!

Has anyone successfully managed to get a static IP from Giganet?
I'm on Openreach FTTP.
 
tried calling them vs email? what email address?
 
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So, someone from this forum was able to get my case looked at... and it turns out I had a static IP all along.
Why couldn't they say sooner!
 
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