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Giganet Renewal

ESPBSS

Member
Hello, anyone know if Giganet are still offering services via Openreach? I've been with them a year next month, if I try quote for my address it says they're not in my area.
I've raised a ticket with them and called both to no response (3 weeks) which isn't great.

The service has been perfectly decent, I get 513ish down. Have had some bother in the past getting a response from them, am dabbling with the idea of moving...
 
Giganet does not sell on OR anymore after Fern bringing all they isps together, Cuckoo will be the main ISP they sell through.


 

"With increased Openreach and CityFibre network offerings and the landmark build of our own Giganet network, this funding will mean connecting more rural and urban communities than ever before with honest, reliable and cost-effective full fibre broadband."

But if I put my own address in (where Openreach FTTP is available), it says I can't have it, and to register interest.

Looks like they're not really sure what they're doing.
 
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Thanks I get the same. They seem to quote for Cityfibre ok (not available at our property). I've had a ticket open with them for 3 weeks asking what a renewal looks like / why they won't quite on Openreach. Spoke to them too and escalated it but nothing ... Time to switch I think
 
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