Latest news....
Right then.
The father-in-law (who is also with Glow) got a reply from them to his e-mail requesting information. They say that it's a technical problem and we should be back online by the end of tonight (Fri 3rd).
He also spoke to Evesham (who we both got our computers from and who recomended /own /or are partners with / Glow. Not sure which) and they say it's a technical problem and we should be back online by the end of tonight (Fri 3rd).
However as we thought Glow
are in administration and the father-in-law managed to speak to the office of the administrators who confirmed this. They also admitted the worst in that Internet activity has been terminated.
I suppose this will only be switched back on again once new buyers are found.
They also said, and I quote:
"You are advised to find an alternative ISP"
Take your pick who's telling the truth.
On a personal level the sods have also taken out £101.98 from our credit card for connection, and first months charge, to broadband before we're even connected up (Problem with BT and TPON cables) and also for the 56k connection. Luckily the broadband was payed for on credit card so we might get it back.
They've also charged the father-in-law for Decembers connection on the day it was switched off!
We're now in the process of stopping the direct debit and looking for a new ISP.
Sorry to be the bearer of bad news but I hope it puts you in the picture a bit better.
