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Question - is the lack of comment about Silvermead denoting a good ISP? Most people only write to complain, but I, and several of my friends locally have all joined Silvermead and have nothing but praise. All we really need is a portal - they are great! Virtually always first time connections, great speed and very reliable. I know I have said so before - but they don't pay me: I am just speaking out for satisfied customers who all too often remain silent and nver show their appreciation!
 
Pity 'bout the six months contract though!!
 
AFTER JOINING SILVERMEAD AROUND A MONTH AGO, I HAVE BEEN UNABLE TO CONNECT USING UNLIMITED ACCOUNT. THE STANDARD PAY AS YOU GO ONNECT FIRST TIME BUT THE UNLIMITED DISPLAY AN ERROR WHICH SAY THAT IT IS UNABLE TO ESTABLISH A CONNECTION. VE SENT 3 EMAILS TO THEM IN THE LAST WEEK AND HAVE HAD NO REPLY AT ALL. CONSIDERING THAT THEY ARE SUPPOSED TO HAVE THIS MANNED 7 DAYS A WEEK I HAVE TO ASSUME THAT I AM SIMPLY BEING IGNORED. I KNOW THAT 2 MONTHS FEES HAVE BEEN DEBITED FROM MY ACCOUNT SO THAT IS NOT THE PROBLEM. I NOW INTEND TO CONTACT THEM AGAIN ASKING FOR A REFUND - ANY SUGGESTIONS! :mad: <img src="confused.gif" border="0">
 
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Hi all

If you are havein problems with your ISP provider why not send in a complaint to ISPr if enough are recieved then ISPreview will contact them and see whats happening.

The complaints link is at the top of the page.
 
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