Here we go, yet again....
retired_again said:
Maybe because no-one has any complaints about PlusNet - except you of course, and you haven't used them for 4 years (it must be close to 4 years by now).
retired_again said:
Maybe I can say again..............
I don't think anything could possibly stop you. When you die I bet you still come back to haunt them.
retired_again said:
PlusNet are a learning organisation.
They are technological innovators.
They have suffered extreme bad management.
They sold thousands of longish term contracts which they could not sustain,
T&C varied daily so poor punters could not get recompense, or even save their www affairs. Well business is a bit hard nosed

They kept taking money for several months, against my express instructions by email, phone and recorded letter.
My questions at and about issues at that time remain unanswered.
So you want to PlusNet.........it wil be the ride of your lifetime.............
And just for clarification - retired hasn't used them for getting on for 4 years, and has in the past tried to mislead ISPr readers into believing otherwise, so he has no right to criticise PlusNet or anyone else for dishonesty.
The vast majority of PlusNet customer are happy with them (if not, why no complaints?). Quite how anyone thinks they can predict the service quality of any company they haven't used for 4 years is beyond me, especially when so many current/recent users directly contradict him.
His comments on ISPr have been answered so many time by PlusNet reps that I don't think they can be bothered wasting their time any more - they just ignore him and concentrate on current customers.
retired is simply proving himself, yet again, to be unable get past his pathetic, vindictive little PlusNet fixation.
The fact that retired felt the need to post this message simply because no-one has complained about them recently just shows how vindictive he really is, in my opinion.
He has consistently shown an inability to accept that PlusNet have been delivering a consistently good service for a long time now.
In short, there is no reason to take retired seriously - most regular readers of the PlusNet thread simply see him as the internet equivalent of a crank caller.
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Hee are my experiences with PlusNet
I stopped using PlusNet quite recently - about 5 or 6 months ago (my reasons can be found at the beginning of this thread, as I started it at about the time I left - as you can see, they had nothing to do with any performance issues or financial problems with PlusNet).
When I signed up, they took the correct amount of money at the right time.
Every month they took the correct amount of money from my account. I used them for about 1 year, and suffered 1 short outage, which could have been PlusNet, or it could have been BT.
When I stopped using them, they stopped taking my money, at the correct time. The have taken to more money since. That was 6 months ago, as opposed to 4 years ago.
Oh, and my company uses them for bb (some users need to be able to bypass the corporate firewall). We have used them for several years without any problem - and still do.