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HELP :- Cease on @MaxSurf account

ptanser

Regular Member
Please can anyone help.

I am a @Maxsurf user

on Thursday I requested 2 Mac codes, which I recieved at about 5:30 Friday evening I used the first Mac with a new ISP about an hour later.

On Sunday I used the second Mac code.

Today I've had 2 emails re the mac the second Mac code I used is OK and my line will transfer on the 29/03/07 :nod:

The other email I got was from the new ISP infoming me that they could not use the Mac as there is a Cease on my line (I thought Breathe wsa not going to do this until the 1/04/07), I called Breathe and they told me that they had no systems for at least 24Hrs so to call back tomorrow.

So I called EurISP (The Wholesaler) they said they could not help me. I pleaded with them to check my line and gave them my ADSL phone number, they say that does not exist on their system, so I gave them my address, they say that does not exist on their system. (they are looking into and say they will call me back)

I have been a Maxsurf for nearly a year and my ADSL line is still working.

Sorry to go on a bit but I wanted to give you as much info as possible.

Can anybody help

Thanks

Peter
 

Kits

Super Moderator
Staff member
ISPreview Team
If you want to PM me your CLI I can send to Tim Longton so he can check I can also confirm you had posted from Eurisp IP addresses.

ptanser, i know this is a little off but when i rang eurisp they shad they didnt have my details.
Eurisp wouldn't have your details they are with Breathe.
 
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