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Help from Ireland

Good find.

That's remarkably cheap compared with the UK!

Hmm. If mobiles connecting to the modem over wireless are performing well and PC/laptop not, it makes me wonder if something else is responsible, but nothing is immediately springing to mind.
 
I would call and make sure the SIM they gave you is the correct one.

Yes, GiffGaff runs on O2, and the GG users are HEAVILY restricted in favour of O2's own customers.

Some good news for me, O2 seem to have done something about my complaints about the Malvern transmitter; I recorded speed averages of 1.29Mbps last night, with a peak of 5mbps (d/l), and ~1mbps u/l (5 bar H+)

It doesnt sound like much, but it is (almost literally) a million times faster than the 0.02mbps we have been getting for the last five years
 
Update i went and bought a pay as you go three sim last night and hey presto working like a charm! Download is between 10 - 15 mb and is steady upload about 8-10 and ping aint too bad. They do 60GB for 39.99 at hte moment so its a little more expensive but hell it works.

I am going back to ID Today over the counter and going to express that either they sort out their Data SIM or im cancelling , see if that puts a spark in them. Alternatively i may just go with Three and run with it, i can take 10-15mb its good enough to stream and play so hopefully a happy ending!

I want to thank you all for your help, although not completly out of the woods yet we are getting closer. Also Mark i might steal your expertise on the Huawei modem you suggested , i have it arriving on Friday and wouldnt mind knowing what settings to maximise the signal stablity.

Thanks again everyone.
 
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