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Help! Has anyone heard of this company?

Hi, I'm new to this forum and would like some help or advice. Your response would be greatly appreciated

I run a small business in london and I haven't been trading long. So you can imagine I require a lot of new products and services i.e website, bank account, business broadband and phone line etc etc.

To my surprise I recieved a call on my personal mobile phone (still don't know how they got my number) from a guy claiming to represent Opal Telecom. He said that he is an independent dealer and works with various telecom/broadband providers. His call couldn't have come at a better time as I was currently searching the market for business broadband providers.

He offered me a cheap broadband package from Opal which included 24mb broadband for £10, phone line for £13, free daytime calls £6, free evening and weekend calls for £6, free installation and unlimited downloads. So all in all I would pay £35 per month which I thought was really good and I almost signed up there and then but my cautiousness kicked in and I told him I would call him back once I had done some investigation. I could sense he was eager to sign me up but he wasn't agressive which was a relief, as I hate pushy salesmen who don't take no for an answer.

Now here's the bit I'm curious about. As we concluded our conversation he said if I take the opal broadband package I would also get £15 cash back in my account after a month of being connected to the service. The offer sounded too good to be true so I checked on Opal's website but I couldn't see the £15 cashback offer anywhere, it only seems to be on the dealers website.

The company is called Moyo Communication and thier website is http://www.moy [ADMIN NOTE: URL edited for possible spam reasons]

My questions are:

1. has anyone dealt with this company before?
2. what was your experience like with them?
3. how is it possible for a dealer to offer cash insentive (moyo communication) when the broadband company itself (opal) don't offer it to potential customers?

My dilema is, I like the package but do I go with opal directly and know I'm being dealt with by them but no cash insentive or do I go with an unknown middleman i.e moyo communication and get the £15 cash?

Please help if you can as I need to be connected soon and if anyone has any information about this company I would really appreciate it.
 
Last edited by a moderator:
Completely putting aside the Opal service itself for a moment, this sounds a lot like SLAMMING (a form of mis-selling) to me. TalkTalk has in the past been accused of hiring agents to do this, though it's perfectly possible for others to do it through affiliate schemes. Read this for more:

http://www.ispreview.co.uk/new/complain/common_isp_complaints_slamming.php#3

A simple rule is, if somebody calls to try and sell you something - HANG UP THE PHONE! :) . If you like Opal then go to their website directly, not through a third party.
 
if somebody calls to try and sell you something - HANG UP THE PHONE!
I couldn't agree more. Anyone who can't get customers by legitimate advertising and has to resort to cold calling gets labelled as "Scum - do not touch with bargepole" in my book, along with the junk mail merchants whose garbage goes straight in the recycling box and the door-to-door salesmen, after making a mental note of the seller's name so that I don't accidentally give them my custom at a later date.
 
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I would be fuming if a salesman cold called me on my mobile phone.

Generally, if it is worth someone's while to ring you up, then either they are trying to sell you a pup, or you can get the same thing or better for less elsewhere.
 
Good point, I'll edit the URL just to be safe.
 
Why oh why would anybody setting up a business be worried about a fifteen pound cash-back payment and want to trust all of their communications with one company?

He's actually posted this on two other forums, which does seem a lot of effort over a £15 cashback, although they were all posted within a few hours of each other, as a genuine poster might possibly do - although I think it is spam too.

Mark, how about adding a rel="nofollow" to urls posted in the forum, maybe limited to members who have only made a few posts. Which I gather is supposed to stop spammers from improving their search engine results - or doesn't that work?
 
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