I'm not a happy bunny
I live at the end of a very long line. But, by buying high quality cables, face plate etc and tweaking the router, for the past 12 months, I've been happy with a 2mb (2272+) connection.
Last week, BT's equipment (I'm told) decided to re-profile my line. My SNR target was alway 6, but it has now been changed to 10.
The result being, my 2mb speed which I have been enjoying for over a year now has been knocked down to 1.25mb (and actually syncs far lower at times without any tweaks to the router).
I contacted my ISP (Zen, who seem pre-occupied this week with moving and a SAN breakdowns to spend much time helping me) tell me that my line has been resync'ed due to the number of user disconnections.
So, on average, 200 over 2 month means something like 3-4 recyncs per day which the last 12 days above shows (apart from my fiddling after the profile change). Obviously either Zen or BT think this is unacceptable.
The line does not drop or rescync on it's own due to a poor connection or noise on the line and there has been no changes to my line or equipment. All tests show same readings as they did 12 months ago.
But then I got to think, surely, I'm using a router. What about people who use modems. Surely, some people power up/reboot their computers 3-4 times a day. I can't understand how they would consider that unacceptable. I always understood 6 times an hour was the limit.
It would seem nobody has the power to do anything to get my SNR profile put back to 6. Zen tells if my line stayed connected (no length of time given) it would eventually be reset again (again, no time length given).
Can anybody give me the low down on all this and maybe offer some suggestions?
Which brings me to my problem which means I cannot avoid 3 -4 recyncs per day. My line rescync due to my computer. Everytime I start my computer up, Vista Ultimate makes my router re-sync. It's always done this. And yes, I start up or reboot my computer somewhere around 3-5 times per day. (Early morning, lunchtime, when I get home from work, installing programs/updates, after running a lot of 3D demos etc all require a reboot.)
I have tried 4 different routers (2 x Netgear DG834Gs and 2 x DG834GTs') The re-sync happens everytime with all router.
The same happens whether I am connected with a cable or wirelessly or both. I've tested this many times and niether makes any difference. As soon as I boot up, I go to the router stats and it's just that second reconnected. This happens on something like 8 out of 10 boot-ups/restarts.
The family have 4 other PCs/laptops I have an IP phone connected and an XP computer perminantly on updating weather stats. The reboots only occure with Vista Ultimate. (A laptop with Vista home basic does not do it)
I've taken the wireless card out and over the past 2 days, I've tried unconnecting the router cable before booting up. But as soon as I put the cable in to the back of my PC, it recyncs the router.
3 weeks ago, I built a brand new all singing all dancing PC with Vista Ultimate and this PC does exactly the same behaviour when I boot up. My spec: http://www.thecaretakers.net/systeminfo/SI.xml
So yes, I know I resync 3 - 4 times a day. It never bothered me before until Zen or BT reset my profile which has resulted in almost a 50% drop in my line speeds (from 2mb 2272/2440 @ 6db to 1.25mb 1140/1700 @ 10db).
Any information or advice how to get my profile back to 6 would be most appreciated.
I live at the end of a very long line. But, by buying high quality cables, face plate etc and tweaking the router, for the past 12 months, I've been happy with a 2mb (2272+) connection.
Last week, BT's equipment (I'm told) decided to re-profile my line. My SNR target was alway 6, but it has now been changed to 10.
The result being, my 2mb speed which I have been enjoying for over a year now has been knocked down to 1.25mb (and actually syncs far lower at times without any tweaks to the router).
I contacted my ISP (Zen, who seem pre-occupied this week with moving and a SAN breakdowns to spend much time helping me) tell me that my line has been resync'ed due to the number of user disconnections.
The reason your your SNR has increased is due to intermittency on the line. Out reports are showing over 200 disconnects over the past 2 months. Below is the number of disconnects over the last 12 days. Majority of the disconnections are showing as status - User request. This generally means the router has requested the disconnections.
26-Feb-2008: 3
25-Feb-2008: 4
24-Feb-2008: 15 (this was me trying to achieve 2mb after the reset on the 23ed)
21-Feb-2008: 1
20-Feb-2008: 1
19-Feb-2008: 3
18-Feb-2008: 5
17-Feb-2008: 3
16-Feb-2008: 3
15-Feb-2008: 4
14-Feb-2008: 2
13-Feb-2008: 2
So, on average, 200 over 2 month means something like 3-4 recyncs per day which the last 12 days above shows (apart from my fiddling after the profile change). Obviously either Zen or BT think this is unacceptable.
The line does not drop or rescync on it's own due to a poor connection or noise on the line and there has been no changes to my line or equipment. All tests show same readings as they did 12 months ago.
But then I got to think, surely, I'm using a router. What about people who use modems. Surely, some people power up/reboot their computers 3-4 times a day. I can't understand how they would consider that unacceptable. I always understood 6 times an hour was the limit.
It would seem nobody has the power to do anything to get my SNR profile put back to 6. Zen tells if my line stayed connected (no length of time given) it would eventually be reset again (again, no time length given).
Can anybody give me the low down on all this and maybe offer some suggestions?
Which brings me to my problem which means I cannot avoid 3 -4 recyncs per day. My line rescync due to my computer. Everytime I start my computer up, Vista Ultimate makes my router re-sync. It's always done this. And yes, I start up or reboot my computer somewhere around 3-5 times per day. (Early morning, lunchtime, when I get home from work, installing programs/updates, after running a lot of 3D demos etc all require a reboot.)
I have tried 4 different routers (2 x Netgear DG834Gs and 2 x DG834GTs') The re-sync happens everytime with all router.
The same happens whether I am connected with a cable or wirelessly or both. I've tested this many times and niether makes any difference. As soon as I boot up, I go to the router stats and it's just that second reconnected. This happens on something like 8 out of 10 boot-ups/restarts.
The family have 4 other PCs/laptops I have an IP phone connected and an XP computer perminantly on updating weather stats. The reboots only occure with Vista Ultimate. (A laptop with Vista home basic does not do it)
I've taken the wireless card out and over the past 2 days, I've tried unconnecting the router cable before booting up. But as soon as I put the cable in to the back of my PC, it recyncs the router.
3 weeks ago, I built a brand new all singing all dancing PC with Vista Ultimate and this PC does exactly the same behaviour when I boot up. My spec: http://www.thecaretakers.net/systeminfo/SI.xml
So yes, I know I resync 3 - 4 times a day. It never bothered me before until Zen or BT reset my profile which has resulted in almost a 50% drop in my line speeds (from 2mb 2272/2440 @ 6db to 1.25mb 1140/1700 @ 10db).
Any information or advice how to get my profile back to 6 would be most appreciated.
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