Have you tried to reset the system and start from scratch. My ring camera needed to be reset before being able to connect to the router for some strange reason.It's a tapo outside camera but have also tried my daughter's in door one and it does the same
But I’m guessing at what you’re actually trying to do as there’s little info you provided.3. If you want to view the live stream of the Tapo camera with a third-party app remotely, you will need to open port 554 for the camera on your host router first. Please enable the TCP forwarding for port 554.