gazzawu
0
Just changed over to fast.co.uk from Talktalk and my speeds are slower with lower download limits
. Customer support cannot be faulted though because there is always someone there to quickly return my emails. After doing umpteen number of bt speed tests my download speed is about 5000Kbps with ip profile speed of 12913 Kbps and DSL speed of 14636Kbps. My predicted average speed is supposed to be 10Mbps- 14Mbps... where the heck has all my speed lost to????? I am fitted with an i-plate and these tests were performed cabled and all other equipment using wifi turned off.
Operation Mode ADSL2+
Bandwidth Down/Up(kbps) 14152 / 448
SNR Margin Down/Up(dB) 6.3 / 22.8
Attenuation Down/Up(dB) 29.0 / 19.1
Power Down/Up(dBm) 19.3 / 11.3
Fast.co.uk have offered to send in a BT engineer to have a look but if there is not a fault then i am going to face a 160 pound fee plus vat!!! They also think 4000 Kbps - 21000Kbps is an acceptable range. According to http://www.kitz.co.uk/adsl/max_speed_calc.php My line length is approx 2.1km away from the exchange.
What do you guys think???
Operation Mode ADSL2+
Bandwidth Down/Up(kbps) 14152 / 448
SNR Margin Down/Up(dB) 6.3 / 22.8
Attenuation Down/Up(dB) 29.0 / 19.1
Power Down/Up(dBm) 19.3 / 11.3
Fast.co.uk have offered to send in a BT engineer to have a look but if there is not a fault then i am going to face a 160 pound fee plus vat!!! They also think 4000 Kbps - 21000Kbps is an acceptable range. According to http://www.kitz.co.uk/adsl/max_speed_calc.php My line length is approx 2.1km away from the exchange.
What do you guys think???
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